Taking advice of those on the RuneMate Discord I'm posting here to request a refund of hours / wallet credit for the use of this Bot. I've used a total of $10 on this and I would argue that only 60% of the time it has been used as intended, the other 40% spent AFK (also affecting other bots ran through RuneMate somehow, as already reported on the Prime Discord support PC Discussion thread) or having to reset the bot. Thankfully I only tend to have two bots running at the same time, of which the other is usually free, but it does eat into the hours purchased when breaking both bots.
Could you please notify me the process in how to go about requesting a refund for wallet credits spent on this bot, and the hours wasted when the bot breaks?
-N