Was just wondering why some of the reviews that weren't as positive as others have been removed. Was this at user discretion or the developers?
I'm not able to remove reviews myself, but as oogle said, staff sometimes removes reviews if they are invalid or not the fault of the bot. By my knowledge this doesn't happen often with my bots, but some cases would be if like:
- someone leaves a 1 star review when Runemate is broken, or a known temporary issue that "fixes itself" eg on an update day, or the issue is not possibly related to the bot code
- trolling, abusive or very unreasonable, but tbh these aren't common imo
If a review is negative but for valid reasons like "it's lacking this very important feature, this aspect is demonstrably broken and the author is not providing a fix, etc" it won't ever be removed by my knowledge.
More common though, I personally DM most people who leave negative reviews (or really anyone who expresses an issue with my bot anywhere) and I try to assist in debugging. A lot of the time people reply & we get it resolved, so they remove or update the negative review.
Not sure which reviews you're referring to, but might fall under one of those.
Edit: in fact I just checked our DM history & your review was one of those cases where (I think) you left a negative review due to an issue with the bot, and I DMed you with debugging info & asked you to update your review when the bot worked again and you mentioned it fixed itself
That happens a lot.