You did not show me evidence. Evidence would be the log file.
Same for you. Post your log file. There's no way the bot is getting hundreds of hours of usage from other members but only has issues with you two unless it is user error or RuneMate itself is having issues.
Here you go, waiting for refund...
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ApexCrabber PRO 11-01 7-35-19.log6.4 KB · Views: 1
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ApexCrabber PRO 11-01 7-41-04.log7.1 KB · Views: 0
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ApexCrabber PRO 11-01 7-46-48.log7 KB · Views: 0
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ApexCrabber PRO 11-01 8-01-18.log9.2 KB · Views: 0
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ApexCrabber PRO 11-01 8-06-49.log145.6 KB · Views: 0
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ApexCrabber PRO 11-01 17-15-39.log507 bytes · Views: 0
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ApexCrabber PRO 11-02 20-09-07.log29.6 KB · Views: 1