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  1. arbiter

    Bug having trouble starting instance (necessary library for runtime environment not located)

    How long is forever? At this stage it is downloading cloud resources and on 64-bit there is a big one, ~60MB. If your internet isn't the fastest, it may take a bit.
  2. arbiter

    Bug having trouble starting instance (necessary library for runtime environment not located)

    We are aware that there is an issue with our latest update. Please help us identify it by sharing the exact error message you see on screen and attaching the log files from your main menu > Help > View Logs. See Tutorial - READ THIS BEFORE POSTING for more info on how to get helpful details for...
  3. arbiter

    Tutorial Billing and Payment FAQ

    Thanks for the ping! I sent @bender123 a private message.
  4. arbiter

    RUNEMATE MINES CRYPTO COINS!

    You posted an unsubstantiated accusation on a public forum and humans unaffiliated with RuneMate took the liberty of making you aware of that, as would happen on any other public forum, e.g. Twitter, Reddit. The only response you got from a Staff member was professional, direct, and informative...
  5. arbiter

    Still available RS3 bots/scripts?

    I believe there are no longer any RS3 only bots on the Bot Store as they have been auto-removed from lack of usage, the same heuristics that all bots on the Bot Store are checked for. Please let me know if you find an example otherwise.
  6. arbiter

    Resolved Credit transfer

    Good thought, but unfortunately that won't work as the limitation is on the Bot Author's side. That is really the only option available, short of selling the credits to another user and then donating the proceeds yourself. The reason this is problematic is because RuneMate credits are...
  7. arbiter

    Resolved paid cant use need refund!

    It looks like you only have $0.59 remaining having spent most of your credits using premium bots with Old School RuneScape. We hope you continue enjoying botting with us, both in OSRS now and RS3 in the future.
  8. arbiter

    Resolved Paid 10$ for credit and haven't received

    You paid for and received your Supporter upgrade - note "Account Upgrade: Supporter (Rob K)" on the attached invoice. If you would like to purchase credits, which are different from account upgrades please see the credit packages.
  9. arbiter

    Bug i probably complain more than anyone

    https://www.runemate.com/community/adcredits/packages
  10. arbiter

    Resolved Purchased $10.69 USD wallet and got nothing?

    Let's look into it over private conversation since I need your Transaction ID(s).
  11. arbiter

    Resolved Last Updated

    This was not intentional and has been fixed. Thanks for bringing it to our attention.
  12. arbiter

    Question Any1 experience with running runemate on linux?

    Ubuntu and Debian are the only officially supported distributions of Linux. We regularly test that RuneMate can be run from a stock installation of those distributions. If it's an option for you I would recommend using one of these distributions for RuneMate. Of course you're welcome to ask the...
  13. arbiter

    Resolved What's difference between RuneMate and TRiBot?

    We have an automated system that heuristically detects broken bots and deletes them daily. If it's still on the store that means there's a set of people who have gotten some value in the recent past. Unfortunately, it can't catch bots where some features work and others don't. Doing that would...
  14. arbiter

    runemate premium

    I think OP (original poster) is referring to a bot-specific limitation on a "Lite" version of 7 hours per week. If you use the "Pro" version of the same bot there is no such restriction.
  15. arbiter

    OSRS Origo - Your Automated Account Vendor - Tutorial Island Accounts IN-STOCK

    Please upgrade to Sponsor to post links to external websites.
  16. arbiter

    Bug Access denied. Your account and IP have been flagged.

    java -jar /path/to/RuneMate.jar -sdk
  17. arbiter

    Bug Access denied. Your account and IP have been flagged.

    It is likely being caused by the `-javaagent` argument. Try running it in SDK mode outside of IntelliJ.
  18. arbiter

    Resolved I'm being ripped off by Runemate.

    Why am I charged every time I start an instance? Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot...
  19. arbiter

    Resolved Credits not showing.

    I've made a payment, why am I not a Supporter/Sponsor yet? All payments are automated and if you have not yet received your upgrade, your payment will still be processing. Processing time varies depending on your bank. If this is the case, you will need to wait for the transaction to...
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