[jungle larry]

Hello,

So my Runemate was running just fine until late last night. Now when i go to start the client it just bounces once on my tool bar and then goes away and never opens the client. I have looked at several youtube videos but to no success. I'm using a mac and can't seem to figure this out. Any help would be greatly appreciated, thanks.

 

[american express]

This is a known issue and we are currently investigating.

We appreciate your patience during this time.
 
Please assist us in identifying the cause by doing the following:

1. Navigate to your RuneMate installation and find RuneMate.jar & copy this file location
2. Open Terminal
3. Type

   java -jar RuneMate.jar

   - where "RuneMate.jar" is the file location you found in Step 1
4. Copy what appears in the Terminal window when you try to run RuneMate and upload it here.

 

[jungle larry]

Last login: Mon Feb 20 19:41:44 on ttys000

********-MacBook-Pro:~ **********$ /Applications/RuneMate.app/Contents/MacOS/JavaApplicationStub ; exit;

Error: could not find libjava.dylib

Error: Could not find Java SE Runtime Environment.

logout

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.


[Process completed]
 
So it seems to work if I open it with the "java" option in the packages folder. It just doesn't wanna open with the normal shortcut.

 

[robert b]

This is a known issue and we are currently investigating.

We appreciate your patience during this time.
 
Please assist us in identifying the cause by doing the following:

1. Navigate to your RuneMate installation and find RuneMate.jar & copy this file location
2. Open Terminal
3. Type

   java -jar RuneMate.jar

   - where "RuneMate.jar" is the file location you found in Step 1
4. Copy what appears in the Terminal window when you try to run RuneMate and upload it here.

I'm having this problem too what do you mean by copy its location?

 

[assyrian]

I'm having the same problem on my macbook

 

[kyran]

This hasn't been resolved. Just uninstalled, downloaded & installed & having the same problem.

 

[brawther]

Not resolved! Having the same problems.

 

[lee757]

same problem here also, not resolved..

 

[kyran]

Any updates on this? Reinstalled again, still not opening.

I'm looking to upgrade to supporter as soon as this is sorted.

Thanks

 

[panzan]

Any news? Also having problems on Macbook. Keen to understand why not working.

 

[mylittleteg]

same problem on macbook pro

 

[kyran]

Any news?

 

[lee757]

This is a known issue and we are currently investigating.

We appreciate your patience during this time.
 
Please assist us in identifying the cause by doing the following:

1. Navigate to your RuneMate installation and find RuneMate.jar & copy this file location
2. Open Terminal
3. Type

   java -jar RuneMate.jar

   - where "RuneMate.jar" is the file location you found in Step 1
4. Copy what appears in the Terminal window when you try to run RuneMate and upload it here.

Still not working on mac, been a couple days. what is the update on this. It has been a couple days since i see any rune mate staff member has updated us.
Please let us know, thanks!

 

[american express]

We are still investigating the cause of this.

Will keep you updated.

 

[slex]

We are still investigating the cause of this.

Will keep you updated.

Thanks!

 

[kyran]

We are still investigating the cause of this.

Will keep you updated.

Hmm

 

[yuuki asuna]

Same problem on Linux.

 

[fonrus]

Give this a try until they work out the environment issue...

1. Make sure you have the proper version of java. This can be done by opening the Terminal application and running the command "java -version". If you see "java version 1.8.XXX...." then you have an recent version of java. If not you can go to Java SE Development Kit 8 - Downloads and download the JDK. By downloading the jdk and not the jre java will set your default java version for you. After installing the jdk make sure the "java -version" gives 1.8.

2. Download the standalone jar of RuneMate from RuneMate | Free RuneScape® 3 & Old School 07 Bot Client. This should be a file called RuneMate.jar. Double click the jar to open it!

- Fonrus

 

[zwillowies]

Give this a try until they work out the environment issue...

1. Make sure you have the proper version of java. This can be done by opening the Terminal application and running the command "java -version". If you see "java version 1.8.XXX...." then you have an recent version of java. If not you can go to Java SE Development Kit 8 - Downloads and download the JDK. By downloading the jdk and not the jre java will set your default java version for you. After installing the jdk make sure the "java -version" gives 1.8.

2. Download the standalone jar of RuneMate from RuneMate | Free RuneScape® 3 & Old School 07 Bot Client. This should be a file called RuneMate.jar. Double click the jar to open it!

- Fonrus

Was having this problem on my mac, but I did this and everything worked fine!

 

[noblefrenzy]

just reinstall java and jdk and jre then reinstall runemate and bam everything is fixed