[sulli689]

Very old mac but been having no issues. After update to client it won't open - no errors just looks like tries top open but unable to. Have uninstalled and reinstalled and restarted etc etc. Tried both versions of client. Any ideas?

 

[american express]

Very old mac but been having no issues. After update to client it won't open - no errors just looks like tries top open but unable to. Have uninstalled and reinstalled and restarted etc etc. Tried both versions of client. Any ideas?

Make sure system darkmode is disabled.

 

[sulli689]

Make sure system darkmode is disabledThanks - I saw this on another thread so have checked that one already

 

[iinsomniiiac]

I'm dealing with same issue

 

[iinsomniiiac]

Make sure system darkmode is disabled.

Dark mode is disabled, i have uninstalled everything and reinstalled everything, nothing is working to get it open. this is happening on two of my macbooks so i know its not a singular device issue

 

[decebal]

Same issues here with MacOS Sierra 10.12.6. I've been using RM without issues up until the last update. Trying to start RM and it just crashes.

 

[iinsomniiiac]

Same issues here with MacOS Sierra 10.12.6. I've been using RM without issues up until the last update. Trying to start RM and it just crashes.

I've spent hours uninstalling everything and reinstalling, system restore, different javas, nothing, nice to see others having same issue and im not losing my head thinking somethings wrong with my macbooks. Hopefully they can get this resolved soon.

 

[tomoomoo]

Having the same issue - never experienced it before but cannot get the app to open. Tried everything suggested.

 

[party]

In the last release we updated our JavaFX version to expand support for newer macOS hardware/software, which may have removed support for older macOS.

 

[decebal]

Anything that can be done to still support older Mac???

 

[iinsomniiiac]

In the last release we updated our JavaFX version to expand support for newer macOS hardware/software, which may have removed support for older macOS.

so Catalina 10.15.7 is not supported anymore?

 

[iinsomniiiac]

In the last release we updated our JavaFX version to expand support for newer macOS hardware/software, which may have removed support for older macOS.

and is the older macOS going to be readded next update?

 

[decebal]

and is the older macOS going to be readded next update?

Can we please get some sort of answer on this one @arbiter @party

It would be greatly appreciated. I’m certain there are a fair amount of users with older software

 

[arbiter]

Anything that can be done to still support older Mac???

so Catalina 10.15.7 is not supported anymore?

and is the older macOS going to be readded next update?

Can we please get some sort of answer on this one @arbiter @party

It would be greatly appreciated. I’m certain there are a fair amount of users with older software

Apple dropped support for Sierra in 2019, Catalina in 2022, etc. This means you are no longer getting security updates from Apple and any software following Apple's end-of-life schedule, such as RuneMate, will no longer support it. I would highly recommend you update to a macOS version that Apple supports not only for RuneMate support but for wider computer security. We do not intentionally break support for older versions, but we have no intention of revisiting end-of-life version support should an upgrade break it.