Welcome!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

Sign up now!

Hours System messed up

Joined
Jan 23, 2017
Messages
391
Hours Quantity
Allowed 300
Used 396
Remaining -96


My hours should have rest 1 week ago and they have not ....... I haven't used the bot due to osrs being down .......... Can you lot fix this.... and how is it possible to be 96 hr over wttf
 
@Arbiter

Dont refer me to the billing page ....... Fix it
 
Just brought some hours but i still want my other hours added
 
Joined
Jan 23, 2017
Messages
391
Nothing is wrong with how Supporter hours are functioning.
There is why hasent my hours reset ..... Look for gett the 70 hrs I lost due to it expiring cause osrs was down .... tht life but n*ggha dont be stealing my hours so i have to pay for more
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
There is why hasent my hours reset ..... Look for gett the 70 hrs I lost due to it expiring cause osrs was down .... tht life but n*ggha dont be stealing my hours so i have to pay for more

If you'd read the FAQ, you'd know that hours don't reset the way you'd imagine they do.
 
Joined
Aug 11, 2016
Messages
778
If you'd read the FAQ, you'd know that hours don't reset the way you'd imagine they do.
Yeah, you guys should really change the current system. You'll gain more money as people will buy more and you will save a lot in transaction fees.
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
Yeah, you guys should really change the current system. You'll gain more money as people will buy more and you will save a lot in transaction fees.

I mean I'm not saying I like the current system, but not liking it is no excuse for not understanding it.

EDIT: I should re-word that. I like the current system, but I'm not keen on the implementation.
 
Java Warlord
Joined
Nov 17, 2014
Messages
4,906
There is why hasent my hours reset ..... Look for gett the 70 hrs I lost due to it expiring cause osrs was down .... tht life but n*ggha dont be stealing my hours so i have to pay for more
Actually OSRS being down resulted in you gaining a few extra hours you can spend :)
 
Joined
Aug 11, 2016
Messages
778
I mean I'm not saying I like the current system, but not liking it is no excuse for not understanding it.

EDIT: I should re-word that. I like the current system, but I'm not keen on the implementation.
What do you like about the current system..?
 
Joined
Feb 3, 2017
Messages
76
I dont understand..so i had 200 hours then i paid for 300 more with 5 dolars and now its 2 days after the start of the month and i only have 30 hours left from last month...makes no sense...
 
Joined
Jan 23, 2017
Messages
111
I dont understand..so i had 200 hours then i paid for 300 more with 5 dolars and now its 2 days after the start of the month and i only have 30 hours left from last month...makes no sense...

how i understand it works:
the hours used on feb. 1 are reset on march 1.
So the hours you've used on feb 1 you get 'back' at march 1.

When you buy 300 hours extra on feb. 1, they disappear on march 1 since they are only valid one month (correct me if wrong tho)

You don't just use all those hours and then get em back the next month all in 1 day like you are probly thinking
 
Top