[petbotter101]

Hey y'all, having a bit of an issue when starting up the bot. as soon as I click start a red bar with the caption "A necessary library for your runtime environment could not be located" I have tried redownloading RM to no avail. any ideas on how to fix this?

 

[top dog services]

having the same issue. even have tried uninstalling and re downloading the Spectre.

 

[georgew36]

same issue here
 
re-downloaded, still the same - was working fine yesterday now it just doesn't work when trying to start an instance

 

[arbiter]

We are aware that there is an issue with our latest update. Please help us identify it by sharing the exact error message you see on screen and attaching the log files from your main menu > Help > View Logs. See Tutorial - READ THIS BEFORE POSTING for more info on how to get helpful details for resolving issues. Thanks!
 
@petbotter101 @8e8 @georgew36

 

[taime burnette]

We are aware that there is an issue with our latest update. Please help us identify it by sharing the exact error message you see on screen and attaching the log files from your main menu > Help > View Logs. See Tutorial - READ THIS BEFORE POSTING for more info on how to get helpful details for resolving issues. Thanks!
 
@petbotter101 @8e8 @georgew36

"a necessary library for your runtime enviroment could not be located. Please restart Runemate and try again." is the error message i am recieving.
 

We are aware that there is an issue with our latest update. Please help us identify it by sharing the exact error message you see on screen and attaching the log files from your main menu > Help > View Logs. See Tutorial - READ THIS BEFORE POSTING for more info on how to get helpful details for resolving issues. Thanks!
 
@petbotter101 @8e8 @georgew36

00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.

 

[blisterz]

No error, just the loading symbol, forever ;D

I installed the 64bit runemate client before this occurred.

[Debug] Java Home: C:\Program Files (x86)\RuneMate\jre
[Debug] Java Version: 1.8.0_301 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 248MB
[Debug] RuneMate Version: 2.114.0
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\*****\OneDrive\jagexcache is a cache root according to the registry.
Exception in thread "Thread-11" java.lang.OutOfMemoryError: Java heap space
   at java.util.Arrays.copyOf(Arrays.java:3236)
   at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:118)
   at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:93)
   at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:153)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:158)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:89)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:80)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:197)
   at nul.IiiiIIiiIIIii.iiiiIiiiiIIIi(eqc:485)
   at nul.IiIIIIiiIiiIi.iiiiIiiiiIIIi(azb:18889)
   at nul.IiIIIIiiIiiIi.IIIIiiiiiIIII(azb:23068)
   at nul.IiIIIIiiIiiIi$$Lambda$358/6380615.run(Unknown Source)
   at java.lang.Thread.run(Thread.java:748)

Edit: reinstalling 32-bit runemate fixed my issue

 

[good luck]

"A necessery library for your runtime enviroment could not be located. Please restart rune mate and try again, contact support if problem persist"

 

[yat nawat]

Error message as attached – "Unable to initialize the communication bridge. Please restart Runemate and try again. Contact support if the problem persists."

 

[good luck]

If anyone has figured out this issue with the new updat - please let me know <3

I’ve deleted all files, re-installed and everthing but stil not working

 

[top dog services]

believe the head haunchos are working on this guys ! let's all hang tight and be patient.

 

[o.g botter]

Same issue here with 64 bit, after inputting my Runemate password to login, Runemate just continues to load forever but doesn't actually login.

Hope it's fixed soon <3

 

[top dog services]

after uninstalling RM, then reinstalling the latest 64 bit version as instructed on the support thread in Discord ; now when I attempt to start a script after linking an account with a vanilla client I get an error msg. still.

RuneMate (gyazo.com)

 

[arbiter]

Same issue here with 64 bit, after inputting my Runemate password to login, Runemate just continues to load forever but doesn't actually login.

Hope it's fixed soon <3

How long is forever? At this stage it is downloading cloud resources and on 64-bit there is a big one, ~60MB. If your internet isn't the fastest, it may take a bit.

 

[0ld man]

have the same issue after switching to 64bit. found a temp FIX by redownloading the runemate and installing it and logging in by the default runemate client that the download opens after installing it. it's the only way it to bypass the loading circle which actaully lasted over 5 hours for me. i left the house and came back and was still loading after i put my login info. just annoying that if i close runemate i'd have to redownload and install again just to get runemate to open up on it's own and login with that client only. RIP.

 

[top dog services]

have the same issue after switching to 64bit. found a temp FIX by redownloading the runemate and installing it and logging in by the default runemate client that the download opens after installing it. it's the only way it to bypass the loading circle which actaully lasted over 5 hours for me. i left the house and came back and was still loading after i put my login info. just annoying that if i close runemate i'd have to redownload and install again just to get runemate to open up on it's own and login with that client only. RIP.

thanks for the insight. at this point i'm going to just try not to get myself stressed over it and let the big guys upstairs work on it and sort it out. hopefully within the next 48 hrs it'll be resolved !

 

[blisterz]

How long is forever? At this stage it is downloading cloud resources and on 64-bit there is a big one, ~60MB. If your internet isn't the fastest, it may take a bit.

I left the client sitting for about 10-20 minutes several times.

 

[cuppajava]

No error, just the loading symbol, forever ;D

I installed the 64bit runemate client before this occurred.

[Debug] Java Home: C:\Program Files (x86)\RuneMate\jre
[Debug] Java Version: 1.8.0_301 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 248MB
[Debug] RuneMate Version: 2.114.0
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\*****\OneDrive\jagexcache is a cache root according to the registry.
Exception in thread "Thread-11" java.lang.OutOfMemoryError: Java heap space
   at java.util.Arrays.copyOf(Arrays.java:3236)
   at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:118)
   at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:93)
   at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:153)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:158)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:89)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:80)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:197)
   at nul.IiiiIIiiIIIii.iiiiIiiiiIIIi(eqc:485)
   at nul.IiIIIIiiIiiIi.iiiiIiiiiIIIi(azb:18889)
   at nul.IiIIIIiiIiiIi.IIIIiiiiiIIII(azb:23068)
   at nul.IiIIIIiiIiiIi$$Lambda$358/6380615.run(Unknown Source)
   at java.lang.Thread.run(Thread.java:748)

Edit: reinstalling 32-bit runemate fixed my issue

Are you running this through your IDE or running the Runemate.exe normally? I don't remember the exact error I saw, but when I updated to 64 bit Runemate & tried to launch through my IDE as normal, I got an error that I think looked similar to this. Switching my IDE's JDK/JRE to 64 bit fixed it.

 

[cloud]

No error, just the loading symbol, forever ;D

I installed the 64bit runemate client before this occurred.

[Debug] Java Home: C:\Program Files (x86)\RuneMate\jre
[Debug] Java Version: 1.8.0_301 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 248MB
[Debug] RuneMate Version: 2.114.0
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\*****\OneDrive\jagexcache is a cache root according to the registry.
Exception in thread "Thread-11" java.lang.OutOfMemoryError: Java heap space
   at java.util.Arrays.copyOf(Arrays.java:3236)
   at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:118)
   at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:93)
   at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:153)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:158)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:89)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:80)
   at nul.iiiIIIiiIiiii.iiiiIiiiiIIIi(vic:197)
   at nul.IiiiIIiiIIIii.iiiiIiiiiIIIi(eqc:485)
   at nul.IiIIIIiiIiiIi.iiiiIiiiiIIIi(azb:18889)
   at nul.IiIIIIiiIiiIi.IIIIiiiiiIIII(azb:23068)
   at nul.IiIIIIiiIiiIi$$Lambda$358/6380615.run(Unknown Source)
   at java.lang.Thread.run(Thread.java:748)

Edit: reinstalling 32-bit runemate fixed my issue

A new version of the installation software was

have the same issue after switching to 64bit. found a temp FIX by redownloading the runemate and installing it and logging in by the default runemate client that the download opens after installing it. it's the only way it to bypass the loading circle which actaully lasted over 5 hours for me. i left the house and came back and was still loading after i put my login info. just annoying that if i close runemate i'd have to redownload and install again just to get runemate to open up on it's own and login with that client only. RIP.

You need to provide logs indicating the issue and if you have a client alert error than please post a screenshot of that as well.

 

[cokayina]

Any updates on this? Still getting unable to load library error when i try to start instance.
 

We are aware that there is an issue with our latest update. Please help us identify it by sharing the exact error message you see on screen and attaching the log files from your main menu > Help > View Logs. See Tutorial - READ THIS BEFORE POSTING for more info on how to get helpful details for resolving issues. Thanks!
 
@petbotter101 @8e8 @georgew36

See following logs -
1)

00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.

2)

[Debug] Java Home: c:\program files\runemate\jre
[Debug] Java Version: 1.8.0_301 x64 (Oracle Corporation)
[Debug] Maximum Heap Size: 990MB
[Debug] RuneMate Version: 2.114.3
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\Josh\jagexcache is a cache root according to the registry.

 

[kaitrix]

Still getting the following error when I try to start an instance: "A necessary library for your runtime environment could not be initialized. Please restart RuneMate and try again. Contact support if the problem persists"

Log:
00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.