- Joined
- Mar 13, 2018
- Messages
- 7,097
- Thread Author
- #441
I get it. The issues have been frustrating. Please test using trials or just come back later.In the last day I must have gotten instant stopped 5x using this bot losing a dollar of credit happening to all the bots but its a super punishing system when it charges you every time their bot has issues connecting...
Normally I'd be totally down to refund but it isn't currently possible as the feature is missing from the new site at the moment. Admins have stated they'll be working on a refund system soon. But there isn't one currently, and I'm not certain if the new system will be able to make retroactive refunds. All that being said, I'll add you to a list (visible on my Discord Server, Join the CuppaJava Bots Discord Server!) & refund if/when I'm able. But I can't make promises on if or when that will be at the moment. Apologies, this is kind of out of my hands.