[samsam07]

I am subscribed to the supporter tier on runemate but the client tells me I reached the 200 hr limit when it is supposed to be 300 hours. The notification tells me to upgrade my account to raise the limit-- how exactly does that even work when youre already upgraded? Is there any such thing as runemate customer service?

 

[defeat3d]

how many hours you get depends on how much you're paying for your supporter subscription. if you spend $2 that puts your total free hours at 200 (no change). every $1 after that gets you +100 hours.

 

[samsam07]

how many hours you get depends on how much you're paying for your supporter subscription. if you spend $2 that puts your total free hours at 200 (no change). every $1 after that gets you +100 hours.

Is there a way to adjust the automatic payment? it currently just takes me to what then looks to me as if im starting a new subscription at $3 per month. How would that work? I would have two subscriptions?

 

[american express]

Is there a way to adjust the automatic payment? it currently just takes me to what then looks to me as if im starting a new subscription at $3 per month. How would that work? I would have two subscriptions?

You can cancel any automatic payments you already have in place and re-subscribe at your new desired amount, and the system will only charge you the new rate moving forward.

If you have multiple subscriptions in place, they will stack.