[ephrain]

I tried multiple times to uninstall and reinstall the client but everytime i open it, it says its opened but it doesnt actually show anything. on my taskbar i can see its open and i can hover over it, and when i do its just blank. sometimes it has a smaller window opened inside of it that is also blank. really strange. please help.

 

[microsoft]

Uninstall RuneMate again, and check if theres still files at the following locations:

1. C:\Users\<your username>\RuneMate
2. C:\Program Files (x86)\RuneMate

If any of these folder still contain files, delete all of them.
Then simply redownload and reinstall RuneMate from Download | RuneMate


If this didn't help, please post the latest Spectre.txt log contents in this thread.
You can find the logs at C:\Users\<your username>\RuneMate\logs

 

[ephrain]

didnt work, here it is.
[Debug] Java Home: c:\program files (x86)\runemate\jre
[Debug] Java Version: 8u121 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.51.1
[Debug] Operating System: Windows 10 x64
java.lang.OutOfMemoryError
at sun.misc.Unsafe.allocateMemory(Native Method)
at java.nio.DirectByteBuffer.<init>(DirectByteBuffer.java:127)
at java.nio.ByteBuffer.allocateDirect(ByteBuffer.java:311)
at com.sun.prism.impl.BufferUtil.newByteBuffer(BufferUtil.java:90)
at com.sun.prism.impl.BufferUtil.newIntBuffer(BufferUtil.java:121)
at com.sun.prism.impl.QueuedPixelSource.getUnusedPixels(QueuedPixelSource.java:153)
at com.sun.javafx.tk.quantum.UploadingPainter.run(UploadingPainter.java:147)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
at com.sun.javafx.tk.RenderJob.run(RenderJob.java:58)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at com.sun.javafx.tk.quantum.QuantumRenderer$PipelineRunnable.run(QuantumRenderer.java:125)
at java.lang.Thread.run(Thread.java:745)

 

[dark sage]

how much ram do you have?

 

[ephrain]

11.9gb usable

 

[dark sage]

11.9gb usable

the file show theres not enough memory.... quite interesting

Do you have anything that could limit memory usage from programs installed on your computer.. such as game boosters?

 

[ephrain]

the file show theres not enough memory.... quite interesting

Do you have anything that could limit memory usage from programs installed on your computer.. such as game boosters?

nah, i have rs some other games. this is the worse my programs get lol
i have a mostly normal pc.

 

[dark sage]

nah, i have rs some other games. this is the worse my programs get lol
i have a mostly normal pc.

for some reason that maximum heap size is too small for a PC with 12gb ram installed

 

[ephrain]

for some reason that maximum heap size is too small for a PC with 12gb ram installed

it used to work for me. then one day the client was always full windowed mode, then it didnt work at all after that.
 
bump. still need help if anybody has an answer

 

[microsoft]

Try editing your RuneMate.vmoptions file to assign more RAM manually.
This file can be found at C:\Program Files (x86)\RuneMate

Your file should contain the code below.

# Enter one VM parameter per line
# For example, to adjust the maximum memory usage to 512 MB, uncomment the following line:
-Xmx1024M
# To include another file, uncomment the following line:
# -include-options [path to other .vmoption file]

NOTE: The above is only a possible temp fix.
@Cloud or @Arbiter should be able to provide you a perm fix for this Client sided issue.

 

[ephrain]

i got to the file but it said i dont have premissions to edit anything. i either did it wrong or i cant do it.

 

[microsoft]

Step 1. Open your Windows start menu, search for the notepad application and then right click the notepad icon.

Step 2. Choose “Run as administrator” and then, while inside notepad, browse to file I mentioned

 

[ephrain]

did it, nothing changed.
 

Step 1. Open your Windows start menu, search for the notepad application and then right click the notepad icon.

Step 2. Choose “Run as administrator” and then, while inside notepad, browse to file I mentioned

i kinda fixed the problem, now my high dpi is mucking with how it looks. i messed with alot of settings, the program opens idk if the program will work tho.
 
now the only problem is the full screen mode is too large for my screen, i changed settings on my comp and the application, its still not working

 

[atamatata]

got the same problrm ...

 

[allah]

mine says:

[Debug] Java Home: c:\program files (x86)\runemate\jre
[Debug] Java Version: 1.8.0_181 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.99.18
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\Fevzi Tutum\jagexcache is a cache root according to the registry.
The resource /resources/images/logo_whıte_16.png is missing.
Exception in Application start method
java.lang.RuntimeException: Exception in Application start method
at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:917)
at com.sun.javafx.application.LauncherImpl.lambda$launchApplication$154(LauncherImpl.java:182)
at java.lang.Thread.run(Thread.java:748)
Caused by: nul.iIiiiIiIIIIII: CacheLoader returned null for key logo_whıte_16.png.
at nul.IiiIIIiIIIIii.IIIIIiiiiiiII(eca:3290)
at nul.IiiIIIiIIIIii.IIIIIiiiiiiII(eca:5445)
at nul.IiiIIIiIIIIii.iIIIIiiiiIiII(eca:6496)
at nul.IiiIIIiIIIIii.IIIIIiiiiiiII(eca:17337)
at nul.iiiIIIiIiIIIi.IIIIIiiiiiiII(eca:23380)
at nul.iiiIIIiIiIIIi.iIIIIiiiiIiII(eca:18716)
at nul.iIiIIIiIiIIII.iIIIIiiiiIiII(eca:23447)
at nul.iIiIIIiIiIIII.IiIIIiiiiIIiI(eca:22740)
at nul.iiiIiIiiIIiII.IIIIIiiiiiiII(kwb:213)
at nul.iIiIiiiIIIiii.IIIIIiiiiiiII(qcc:112)
at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:184)
at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)
at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:151)
at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:174)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:418)
at nul.iIiIiiiIIIiii.<init>(qcc:112)
at nul.iIiIiiiIIIiii.IIIIIiiiiiiII(qcc:372)
at com.runemate.boot.Boot.start(rzc:178)
at com.sun.javafx.application.LauncherImpl.lambda$launchApplication1$161(LauncherImpl.java:863)
at com.sun.javafx.application.PlatformImpl.lambda$runAndWait$174(PlatformImpl.java:326)
at com.sun.javafx.application.PlatformImpl.lambda$null$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$runLater$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$147(WinApplication.java:177)
... 1 more