[visarin1]

1. Post your computer specifications
   1. See photo
2. Post your Java version
   1. Currently uninstalled, have installed version 8 multiple times while trying to get runemate client to download.
3. Include as much information as you can
   1. I have tried all the self trouble shooting options twice over already.
   2. photos attached of the place it gets stuck and the error message i receive after.
   3. have tried disabling both windows firewalls and personal firewalls, no difference.

Thank you for any help.

 

[vemena]

Have you already found a solution? I get this error message on my pc at work as well.

 

[shisui]

I’m getting this error when I tried to reinstall RuneMate. I’m running 32 bit windows 10. I uninstalled java RuneMate and RuneScape and followed the protocol for reinstalling them as well. Still unable to install RuneMate client stops at java runtime environment load. Errors out I even tried to manually download java that didn’t work either