Welcome!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

Sign up now!

Bug rune mate charging me double $

Joined
Apr 23, 2020
Messages
9
I had 2.40$ before I ran my bot for 11 hours last night. wake up with nothing.
 
  1. You sent $1.20 to RuneMate
    Prime NMZ - $0.10 x 12 hours

    Today at 4:39 AM
  2. You sent $1.20 to RuneMate
    Prime NMZ - $0.10 x 12 hours

    Today at 4:38 AM
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,216
Tutorial - Wallet and Premium Bots FAQ

For example: You purchase $5 in credits. You then start a bot that costs $0.05/hr. Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. When the second hour starts you will be charged another $0.05. This will continue to happen until the bot is stopped. If you run the bot for 3 hours you will be charged a total of $0.15 so your wallet balance will now be $4.85

If the bot uses breaks, you will still be charged for the break time period as the bot is still in use. If you manually pause the bot, you will still be charged for the break time period as the bot is still in use and connected to RuneMate's servers.

When you start the bot you will be charged straight away at the start of every hour, including when the bot first starts. If you stop the bot and start it again, you will be charged again for another hour, regardless of how long ago you were charged for the last session, whether it be 30 seconds or 10 minutes.


Why am I charged every time I start an instance?
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
 
Top