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Resolved Purchased credits but credit balance not updated.

Joined
Sep 4, 2019
Messages
4
Date of Purchase: 9/4/19 @ 14:22:05 EDT
Time Elapsed at Posting: Approx. 7 hours
Purchase Amount: $10

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I can provide an uncensored Transaction ID or forward any relevant emails upon request.

I understand that Paypal sometimes just takes time to process payments, but as someone who uses Paypal very frequently and for a company who conducts so much business via Paypal, this processing time is baffling to me. So in the off-chance this is some resolvable issue beyond "Let's wait and pray", I'm posting here. :)
 
Joined
Jul 27, 2019
Messages
9
have you tried restarting the client?
also the website should update straight away but the botting client doesnt always update straight away lol
but it usually fixes itself when you restart the client
 
Joined
Jul 27, 2019
Messages
9
damn for me it usually works when i try that :) sorry to hear i couldnt help buddy hopefully someone that knows more about runemate will help you
 
Joined
Sep 4, 2019
Messages
4
I now have $10 in my account, but for clarification it's because I just purchased another $10 credit package, not because the original has gone through.

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I'm still not sure what's happened to the original payment.
 
Misfits
Joined
Nov 21, 2016
Messages
1,444
Most common cause of this issue is usually directly related to PayPal processing times sometimes being delayed, the case of a second payment clearing makes this harder to verify but i have seen payments take uowards of 5 business days to process fully
 
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