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Resolved Paid for 200 hours and no time

Joined
May 14, 2017
Messages
12
Paid 2 Dollars for i think it was 200 hours and i have the transaction on pay pal and it says sent but i have not received my points
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RuneMate Staff
Joined
Oct 2, 2015
Messages
3,216
A $2.00 payment will only grant you supporter status. It will not increase your hours limit.

This is made very clear in the FAQ and the upgrade page.

If your supporter upgrade has still not activated, then your payment must still be processing with your bank and/or PayPal.
 
Joined
Sep 12, 2015
Messages
9
That makes no sense.. you are selling a product and it states u get 200 hours of time.

Correct. You get 200 hours of time, which you also get as a free user. It says nowhere that you get an ADDITIONAL 200 hours of time. Like mentioned above, FAQ.
 
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