[mc booziee]

So i ran DivineMagics Bots has been currently running for 45 minutes but i was charged for 3 hours of bot time.
Picture showing i was charged 3 times but i understand that doesnt prove i was running the bot for 1 instance with no restarts. Should i post my bot log or how would u all like more proof?

 

[american express]

Please post your log file for those sessions.
 
@mc booziee

 

[mc booziee]

00:00:00 INFO Logger Initialised - this log file can be found at C:\Users\Kevin\ - Pastebin.com
Here is pastebin of the bot log.
Note: I didnt fully end due to my computer restarting on me. but this was after i had already been charged 3 times in one hour
@American Express
Runescape:
java.lang.instrument.IllegalClassFormatException: ad is being re-transformed une - Pastebin.com
RUNEMATE:
Debug] Java Home: c:\program files (x86)\runemate\jre [Debug] Java Version: 8u1 - Pastebin.com

 

[american express]

@mc booziee

Did you manually start/stop the bot at any time during that period?

Either way, as per our FAQ please take this up with the bot developer in the respective forum thread.

Tutorial - Wallet and Premium Bots FAQ

Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks or doesn't work and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.

​

 

[mc booziee]

@mc booziee

Did you manually start/stop the bot at any time during that period?

Either way, as per our FAQ please take this up with the bot developer in the respective forum thread.

Tutorial - Wallet and Premium Bots FAQ

Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks or doesn't work and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.

​

no i wasnt even at the computer i came back to check up on it... and the bot developer referred me to you all.
 

you'd have to post in the client help forum section. I don't handle payments.