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Resolved I want to repay my money because I was permanently banned

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Joined
Aug 25, 2017
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I would like to request reimbursement of my money because I will not use it, due to the permanent ban I used the "Pest control prime for 2 hours".
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
Your ban was probably from a previous bot you used.

It could definitely be because of Pest Control, that's besides the point. You don't claim a refund after you've been banned because you used a bot.
 
Joined
Aug 25, 2017
Messages
4
I did not use any kind of bots, I hope they make better bots because they are losing a great client.
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
I simply bought the money from the runemate and used the Pest Control Prime bot for 2 hours and was banned permanently. now when I ask for refund of that money, they are saying fuck if my problem. but it's alright

You could trade your credits for RSGP in the General Market section, but unfortunately we can't issue refunds.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,222
I simply bought the money from the runemate and used the Pest Control Prime bot for 2 hours and was banned permanently. now when I ask for refund of that money, they are saying fuck if my problem. but it's alright

Mate, botting is clearly against Jagex's rules and you accepted that risk the moment you started botting.

Just because you received a ban does not entitle you to a refund of the service that allowed you to bot.

As @Party mentioned, you could sell any remaining premium bot credits to another user, however beyond that we are not able to, nor will we be issuing you a refund for the services you used.
 
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