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I upgraded my account to supporter but no extra hours

Joined
May 16, 2018
Messages
3
Hello I upgraded my account to supported and purchased 200 hours, but they didn't show up and my available botting hours are still the same. why?
 
Runemate Credits Guru
Joined
Jun 29, 2021
Messages
64
Try logging in and out of your account and restarting Runemate.

Also make sure you wasn't -200 hours or more when buying the extra 200 hours.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,225
Tutorial - Billing and Payment FAQ


I've paid $2.00, why do I not have more hours?
A single $2.00 payment will only give you Supporter status, it does not increase your hours allowance. This is made explicitly clear during the purchasing stage, where you can increase/decrease your payment and accordingly, your hours allowance.

If you have made a single $2.00 payment and want more hours, another payment of $2.00 or more will increase your hours.
 
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