[oakdragon]

I just as of right now upgraded my account, but when I tried to have the program continue, I am being told that the 300 hours I just purchased have already been completely used. Is there something I am missing or some sort of verification?

 

[american express]

Before purchasing anything today, were you a free user, or did you have an existing supporter package?

Do you bot on a shared network or use a VPN?

 

[oakdragon]

Before purchasing anything today, were you a free user, or did you have an existing supporter package?

Do you bot on a shared network or use a VPN?

I do not believe I do, but I could be wrong...

 

[thvx]

I have the same, I instantly lost 18 hours.

Home network, nobody else.

 

[american express]

Remember, the hours system works on a 30 day period. Please read this to make sure you understand how it works: Tutorial - Billing and Payment FAQ