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Bug having trouble starting instance (necessary library for runtime environment not located)

G

gobre

Joined
Dec 19, 2018
Messages
1
00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.
Is the log I receive. It lets me log in but I cannot load up a bot - I receive that error and this is the screenshot of the banner error.
RuneMateError.png
 
V

virtuehf

Joined
Dec 27, 2017
Messages
24
Having the same exact issue on my laptop. Runemate runes great on my desktop.

LOGS
00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.



00:00:30 SEVERE A necessary library for your runtime environment could not be initialized. Please restart RuneMate and try again. Contact support if the problem persists.
00:02:15 SEVERE A necessary library for your runtime environment could not be initialized. Please restart RuneMate and try again. Contact support if the problem persists.
 
A

ashok

Joined
Aug 5, 2021
Messages
2
i've got the same problem. Here' s my log : 00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.

What should i do?
 
Z

ziplock1738

Joined
Feb 7, 2017
Messages
269
Any update on this? Runemate seems to be functioning fine on a desktop but constantly getting this error on the laptop. Both running 64bit, not sure what is causing the difference.
 
B

baddad1988

Joined
Mar 28, 2019
Messages
18
i try to run any bot and this happens... also this is what shows up in logs.... its been doing the same thing for the last 3 days, even tried redownloading


00:00:00 SEVERE A necessary library for your runtime environment could not be initialized. Please restart RuneMate and try again. Contact support if the problem persists.
 

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kirvis10

Joined
Aug 11, 2021
Messages
1
Having the same problem as you guys
 

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Z

ziplock1738

Joined
Feb 7, 2017
Messages
269
Just a side note for anyone that plays on both a laptop and desktop : I haven't been able to get runemate functioning on my laptop like many of you but the desktop has worked fine. Yesterday I redownloaded the 64 bit on the desktop to see if I could notice any difference in the installation process between the laptop and the desktop. Once I did that the desktop began running into the exact same problem everyone in this thread is experiencing. I completely deleted runemate from the desktop and downloaded the 32 bit and it started working again. So for anyone that is trying to get a temporary fix it seems like the 32 bit doesn't initiate the "necessary library for your run time" issue.
 
C

cloud

Engineer
Joined
Jul 28, 2013
Messages
2,776
I have been requesting additional information to fix the issue. To help me resolve it, please contact me on discord and give me the requested information (screenshots, files, error details, and more that will be discussed during the conversation). All issues that have been brought to me this way have been resolved rapidly.
 
virtuehf said:
@Arbiter @Cloud can we get a reply?
Click to expand...
ziplock1738 said:
Just a side note for anyone that plays on both a laptop and desktop : I haven't been able to get runemate functioning on my laptop like many of you but the desktop has worked fine. Yesterday I redownloaded the 64 bit on the desktop to see if I could notice any difference in the installation process between the laptop and the desktop. Once I did that the desktop began running into the exact same problem everyone in this thread is experiencing. I completely deleted runemate from the desktop and downloaded the 32 bit and it started working again. So for anyone that is trying to get a temporary fix it seems like the 32 bit doesn't initiate the "necessary library for your run time" issue.
Click to expand...
The 64bit version is considered experimental and has not been officially released yet (alpha). I have reported that switching to the 32bit version resolves issues on *many* occasions already. If you're having issues with the 64bit version, please contact me on discord so that we can try and find the source of the issue. The 64bit alpha was initially published less than 2 weeks ago and is known and expected to have issues :)
 
kirvis10 said:
Having the same problem as you guys
Click to expand...
Thank you for trying to provide the needed information, that's very helpful. Unfortunately, I do still need some additional information so please contact me on discord. Thanks :)
 
R

runeduty

Joined
Aug 21, 2021
Messages
2
This error is still occurring.

"A necessary library for your runtime environment could not be initialized. Please restart RuneMate and try again. Contact support if the problem persists"

Log:
00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.
 
M

maxim77

Joined
Aug 4, 2021
Messages
4
RuneDuty said:
This error is still occurring.

"A necessary library for your runtime environment could not be initialized. Please restart RuneMate and try again. Contact support if the problem persists"

Log:
00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.
Click to expand...

Hey I had the same issue for my windows. One thing that fixed it for me was redownloading 64 bit as well as having Java 64 bit installed. Before i redownloaded i made sure i had the all the folders related to runemate as well as the setup file deleted. (It took about 3 tries for me) Keep trying is my suggestion.
 
J

jaybo6

Joined
Feb 7, 2021
Messages
1
00:00:00 SEVERE We've done everything we could to load a necessary library that we could use but in the end we did not succeed. Please report this issue.
Thats the issue im having. I have went as so far as to reset my pc. From the looks of the forums this has been an on going issue for months. I sure hope they are working fast on fixing this issue. We will see!
 
Still having the issue. Downloaded 32 bit, 64 bit. Nothing works. Any updates?? Any work arounds?
 
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