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Hacked

Joined
Sep 22, 2015
Messages
25
So anytime I use runemate's client the next day I log on I'm at a bank with no gold and all my items gone. Also anytime any of my farming accounts have coins because I didn't have time to trade over they always seem to get hacked also. Only place that has access to my bank pin and password is runemate
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,224
  • Are you sure you haven't used an easy to guess username/password combination?
  • Or that you're using a combination that has been leaked from an external database breach?
  • Or you downloaded a gold generator or similar program?
  • Clicked on any suspicious URLs from Twitch streams etc?

There is NO way RuneMate would hack you for your gold/items. We would not risk our entire reputation over the small amount of gold/items any user would have.

Furthermore, from the moment you enter your username/password combination in to the client, the information is immediately encrypted and impossible for anyone to read and use.

There have been many accusations of this over the years and almost every single time without fail the user has later determined the fault occurred elsewhere.

To summarise and make it extremely clear, RuneMate did not hack you and steal your items.
 
Joined
Sep 22, 2015
Messages
25
I'm not saying runemate did it. I just wonder why after 14 years my main account has never been hacked and after logging into runemate my account is now drained

Is there anyway my password coulda been pulled from runemate or anything?
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,224
I'm not saying runemate did it. I just wonder why after 14 years my main account has never been hacked and after logging into runemate my account is now drained

Is there anyway my password coulda been pulled from runemate or anything?

Not unless someone else has access to your RuneMate username and password.
 
Joined
Aug 14, 2017
Messages
186
I have a shit ton of money on my accounts now. Never had a problem.

100% you went on a shady site or downloaded something shady.

Scan your computer.
 
Superior All Knowing Person!
Joined
Oct 9, 2016
Messages
642
you most likely downloaded something shady, just run some scans and suit up for the rebuild.
 
Joined
Jul 24, 2014
Messages
633
One of my friends got hacked for his bank and yellow phat, even though he had authenticator, pin and shit.
Run the virusscan, check for keyloggers, everything.
It's likely something like that. But still, sorry for your loss.
 
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