Welcome!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

Sign up now!

getting charged every time I pause?

Joined
Nov 20, 2018
Messages
27
why am i getting charged each time I pause the bot?

  1. You sent $0.05 to RuneMate
    [Running] gMasterFarmer - $0.05 x 1 hour

    3 minutes ago
  2. You sent $0.05 to RuneMate
    gMasterFarmer - $0.05 x 1 hour

    11 minutes ago
  3. You sent $0.05 to RuneMate
    gMasterFarmer - $0.05 x 1 hour

    12 minutes ago
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,224
Tutorial - Wallet and Premium Bots FAQ

For example: You purchase $5 in credits. You then start a bot that costs $0.05/hr. Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. When the second hour starts you will be charged another $0.05. This will continue to happen until the bot is stopped. If you run the bot for 3 hours you will be charged a total of $0.15 so your wallet balance will now be $4.85

If the bot uses breaks, you will still be charged for the break time period as the bot is still in use.

When you start the bot you will be charged straight away at the start of every hour, including when the bot first starts. If you stop the bot and start it again, you will be charged again for another hour, regardless of how long ago you were charged for the last session, whether it be 30 seconds or 10 minutes.
 
Joined
Nov 20, 2018
Messages
27
Tutorial - Wallet and Premium Bots FAQ

For example: You purchase $5 in credits. You then start a bot that costs $0.05/hr. Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. When the second hour starts you will be charged another $0.05. This will continue to happen until the bot is stopped. If you run the bot for 3 hours you will be charged a total of $0.15 so your wallet balance will now be $4.85

If the bot uses breaks, you will still be charged for the break time period as the bot is still in use.

When you start the bot you will be charged straight away at the start of every hour, including when the bot first starts. If you stop the bot and start it again, you will be charged again for another hour, regardless of how long ago you were charged for the last session, whether it be 30 seconds or 10 minutes.

Thanks that was the issue, Is there anything I can do to prevent the bot from randomly getting stuck and having to be reset without hitting stop ?
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,224
Thanks that was the issue, Is there anything I can do to prevent the bot from randomly getting stuck and having to be reset without hitting stop ?

Yes.

Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
 
Top