[thomas angelo]

I haven’t botted in some time, but I finally got back to it last night, I had a timer on for an hour that I was out of time and the counter would reset in a week. I checked my usage I only did 2 hours this month. Very confused, someone please enlighten me.

 

[american express]

Do you use a shared network or VPN? Because I can see another RuneMate account under your IP address.

As stated in the FAQ:

My brother/sister/other uses RuneMate in my house, will our hours combine?
Yes. Hours used across multiple RuneMate accounts from the same IP address will combine. EG: Account001 uses 10 hours on a Monday; these 10 hours will also show up on Account002's usage history for Monday.


Why are my hours disappearing so quickly? I haven't used that many hours?
You are likely on a shared network or using a VPN where someone else on your network has used up the hours. If this is the case you should speak to your service provider and ask them to give each connecting user a unique public IP address.

 

[thomas angelo]

Do you use a shared network or VPN? Because I can see another RuneMate account under your IP address.

As stated in the FAQ:

My brother/sister/other uses RuneMate in my house, will our hours combine?
Yes. Hours used across multiple RuneMate accounts from the same IP address will combine. EG: Account001 uses 10 hours on a Monday; these 10 hours will also show up on Account002's usage history for Monday.


Why are my hours disappearing so quickly? I haven't used that many hours?
You are likely on a shared network or using a VPN where someone else on your network has used up the hours. If this is the case you should speak to your service provider and ask them to give each connecting user a unique public IP address.

I use my personal hotspot from my phone to do anything runescape. So there shouldn’t be another account. It’s only on when I am on.

 

[cuppajava]

Do you use a shared network or VPN? Because I can see another RuneMate account under your IP address.

As stated in the FAQ:

My brother/sister/other uses RuneMate in my house, will our hours combine?
Yes. Hours used across multiple RuneMate accounts from the same IP address will combine. EG: Account001 uses 10 hours on a Monday; these 10 hours will also show up on Account002's usage history for Monday.


Why are my hours disappearing so quickly? I haven't used that many hours?
You are likely on a shared network or using a VPN where someone else on your network has used up the hours. If this is the case you should speak to your service provider and ask them to give each connecting user a unique public IP address.

Dude, not to be rude, I know you're a hardworking mod and all, but I wish you'd stop marking yourself best answer instantly on every thread. It's a little jarring. OP is definitely talking about a timer implemented into a specific bot and confusing it with the hour system for RuneMate.

@Thomas Angelo what happened here is that you must have used the Lite version of a Paid bot. These lite versions have their own timer and once you use up the amount of time you can't use them for X days. They're entirely separate from the bot usage counter on runemate -- that's a hard cap of hours you can use across every bot on RM.

 

[thomas angelo]

Dude, not to be rude, I know you're a hardworking mod and all, but I wish you'd stop marking yourself best answer instantly on every thread. It's a little jarring. OP is definitely talking about a timer implemented into a specific bot and confusing it with the hour system for RuneMate.

@Thomas Angelo what happened here is that you must have used the Lite version of a Paid bot. These lite versions have their own timer and once you use up the amount of time you can't use them for X days. They're entirely separate from the bot usage counter on runemate -- that's a hard cap of hours you can use across every bot on RM.

Oh that makes sense. I’ll loo into that. Thank you.

 

[american express]

Dude, not to be rude, I know you're a hardworking mod and all, but I wish you'd stop marking yourself best answer instantly on every thread. It's a little jarring. OP is definitely talking about a timer implemented into a specific bot and confusing it with the hour system for RuneMate.

@Thomas Angelo what happened here is that you must have used the Lite version of a Paid bot. These lite versions have their own timer and once you use up the amount of time you can't use them for X days. They're entirely separate from the bot usage counter on runemate -- that's a hard cap of hours you can use across every bot on RM.

My bad, misread the OP.