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Resolved Client Won't Open

Joined
May 19, 2016
Messages
5
Runemante wont open on my computer. When I rune the program it opens the updater, Updated a file size of 11.7mb, and doesn't open program. I've uninstalled and reinstalled a few times. Log doesn't show anything because the client isn't open to begin with. I am running windows 10 home 64bit. Anyone else have this issue or know a solution?
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
Runemante wont open on my computer. When I rune the program it opens the updater, Updated a file size of 11.7mb, and doesn't open program. I've uninstalled and reinstalled a few times. Log doesn't show anything because the client isn't open to begin with. I am running windows 10 home 64bit. Anyone else have this issue or know a solution?

Can you attach one of these logs, or are they completely missing/empty?
 
Joined
May 19, 2016
Messages
5
Actually, I went back and did find some logs.

"[Debug] Java Home: c:\program files (x86)\runemate\jre
[Debug] Java Version: 8u121 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.20.0
[Debug] Operating System: Windows 10 x64
Apr 23, 2017 2:57:51 PM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
Please restart to auto-update or manually <a href="Download | RuneMate">update</a>."

"
[Debug] Java Home: c:\users\spencer\documents\runemate\jre
[Debug] Java Version: 8u121 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.22.1
[Debug] Operating System: Windows 10 x64
Please restart to auto-update or manually <a href="Download | RuneMate">update</a>."

The logs are recorded only the times I've closed the Updater before completion. Runemate opens, but cannot sign in due to update needed.
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
Have you attempted to do a full RuneMate uninstall, re-downloading the latest installer and attempting another install?
 
Joined
Apr 11, 2017
Messages
1
Failed to bind to the game client because of an AgentInitializationException
com.sun.tools.attach.AgentInitializationException: Agent JAR loaded but agent failed to initialize
at sun.tools.attach.HotSpotVirtualMachine.loadAgent(oy:230)
at nul.IiIIIIiIIIiI.void(dkb:200)
at nul.IiIIiIiiIiIi.run(hsb:160)
Failed to bind to the game client because of an AgentInitializationException
com.sun.tools.attach.AgentInitializationException: Agent JAR loaded but agent failed to initialize
at sun.tools.attach.HotSpotVirtualMachine.loadAgent(oy:230)
at nul.IiIIIIiIIIiI.void(dkb:200)
at nul.IiIIiIiiIiIi.run(hsb:160)
 
Joined
May 19, 2016
Messages
5
Yeah, actually I've tried clean install a few times but I guess ill run it again.
 
Update -

Uninstalled and manually deleted all files related to RM.
Clean install and program is running.
Full steam ahead boys!

Thanks, @Party.
 
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