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Bug client session ended due to inactivity

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T

tgod smites you

Joined
Mar 13, 2017
Messages
2
Hello guys, vie tried reinstalling runemate and some other things. Every 3 or so minutes after starting a script it makes me log back to runemate and takes my money for the hour. I've tried multiple scripts with the same outcome. If yall have any fixes or ideas let me know :)
 
arbiter

arbiter

Mod Automation
Joined
Jul 26, 2013
Messages
3,046
We have changed some settings that should help with this. Please try again. If the problem continues, please verify the reliability of your internet connection and feel free to post again.
 
T

tot67

Joined
Apr 7, 2024
Messages
10
I am having the same issue all the time :(
I have tried to restart RuneLite, RuneMate, the computer, etc.
 
R

runetrainer

Joined
Nov 3, 2023
Messages
4
Same issue, hardwired connection. The client is logging me out due to inactivity, how does this make sense?
 
american express

american express

RuneMate Staff
Joined
Oct 2, 2015
Messages
3,225
v4.0.16 has been released, should fix the "inactivity" issues some were having and another hopeful fix for "lost communications" issues too.
 
W

watevs

Joined
Nov 11, 2022
Messages
15
This is still occuring frequently. I have bi-directional 1gbps, no packet drops to runemate.com, why is this still occuring?
 
arbiter

arbiter

Mod Automation
Joined
Jul 26, 2013
Messages
3,046
watevs said:
This is still occuring frequently. I have bi-directional 1gbps, no packet drops to runemate.com, why is this still occuring?
Click to expand...
Any chance you had RuneMate running for more than 24 hours? If so, there was a bad limit configured and this has been fixed now. If that is not the case we need you to post logs, particularly the one that starts with `runemate_`.

Tutorial - How to Find Bot Logs

A lot of users ask how to view the bot logs and send the right ones. How to find your logs Step 1. Open the RuneMate client and navigate to the toolbar Step 2. Open the "Help" menu and click "View Logs" (see Figure 1) Step 3. Sort by "Date modified" so you're looking at the most recent logs at...
www.runemate.com
 
W

watevs

Joined
Nov 11, 2022
Messages
15
This is still happening constantly.
AU Based
1GBPS bi-directional, no latency or network connectivity issues at any point when it occurs.
 

Attachments

  • vardorvis_mate_trial_main_07062024_163757.log
    7.2 KB · Views: 0
  • runescape_20240607_161252.log
    862.9 KB · Views: 0
  • vardorvis_mate_trial_main_07062024_161257.log
    153.4 KB · Views: 0
  • runescape_20240607_152915.log
    12.5 KB · Views: 0
  • the_whisperer_mate_main_07062024_152921.log
    325.4 KB · Views: 1
W

watevs

Joined
Nov 11, 2022
Messages
15
nul.iIiiiIiiiiIiIiI: Message:
HTTP response code: 401
HTTP response body:
HTTP response headers: {alt-svc=[h3=":443"; ma=86400], cf-cache-status=[DYNAMIC], cf-ray=[88fea15c7a29a94f-SYD], content-length=[0], date=[Fri, 07 Jun 2024 06:36:52 GMT], nel=[{"success_fraction":0,"report_to":"cf-nel","max_age":604800}], report-to=[{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Ysg5%2F0xBSFmrRnknk0iydtJuKZlXyQL%2Fq%2Fdhw9PlSdU9Xn67OdEdE5mLFzCVoJkvmPLFhDyV9Xw6m7b8pLKVL%2Foq0d2%2B52dWPSAfN1vruSFf0iuUkJzqJtqu8Po%2Bvf2xz41PKJua3g%3D%3D"}],"group":"cf-nel","max_age":604800}], server=[cloudflare], www-authenticate=[Bearer]}
at nul.IIiIIIiiiiIiIiI.IIIIIIiIiIIiIII(vid:1165) ~[RuneMate.jar:?]
at nul.IIiIIIiiiiIiIiI.iIIiIIiIiIIiiiI(vid:1004) ~[RuneMate.jar:?]
at nul.iiIIiIiiiiiIiII.IIiiIIiIiIiiIII(imd:456) ~[RuneMate.jar:?]
at nul.iiIIiIiiiiiIiII.IIiIiIiIiIIIiiI(imd:318) ~[RuneMate.jar:?]
at nul.iIiIIIiiiiiiIIi.iiiiIiiIIiiIiII(ogd:695) ~[RuneMate.jar:?]
at nul.iIiIIIiiiiiiIIi.iiIIiiiIIiIIiII(ogd:61) ~[RuneMate.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?]
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305) ~[?:?]
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
at java.lang.Thread.run(Thread.java:833) ~[?:?]
16:36:53 [WARN ] [ RuneMate] Failed to renew bot sessions
java.util.ConcurrentModificationException: null
at java.util.AbstractList$Itr.checkForComodification(AbstractList.java:399) ~[?:?]
at java.util.AbstractList$Itr.next(AbstractList.java:368) ~[?:?]
at nul.iIiIIIiiiiiiIIi.iiIIiiiIIiIIiII(ogd:993) ~[RuneMate.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?]
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305) ~[?:?]
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
at java.lang.Thread.run(Thread.java:833) ~[?:?]
16:36:53 [WARN ] [ RuneMate] HTTP status 400: {"error":"invalid_grant","error_description":"Token is not active"}
16:36:53 [WARN ] [ RuneMate] Failed to renew RuneMate SSO session
nul.IIIiiiiiiiIIiii: null
at nul.iIIiIiiiiiIIIIi.IiIIiIiiIIIIIII(ucb:278) ~[RuneMate.jar:?]
at nul.iIIiIiiiiiIIIIi.IiIIiIiiIIIiIIi(ucb:197) ~[RuneMate.jar:?]
at nul.iIIiIIiiiiIiiII.iiiiIIiIiiIiIIi(mzc:461) ~[RuneMate.jar:?]
at nul.iIiIIIiiiiiiIIi.IIIiiiiIIiiIIII(ogd:262) ~[RuneMate.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?]
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305) ~[?:?]
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
at java.lang.Thread.run(Thread.java:833) ~[?:?]
16:37:05 [INFO ] [ RuneMate] Logged in to RuneMate SSO
16:37:10 [INFO ] [ RuneMate] Repopulating bot list
16:37:10 [INFO ] [ RuneMate] Repopulating bot list
 
W

watevs

Joined
Nov 11, 2022
Messages
15
This has happened to me three times in the past 6 hours. What can be done to fix this? I've getting double/triple charged due to the constant log off in runemate.
 
W

watevs

Joined
Nov 11, 2022
Messages
15
arbiter said:
Any chance you had RuneMate running for more than 24 hours? If so, there was a bad limit configured and this has been fixed now. If that is not the case we need you to post logs, particularly the one that starts with `runemate_`.

Tutorial - How to Find Bot Logs

A lot of users ask how to view the bot logs and send the right ones. How to find your logs Step 1. Open the RuneMate client and navigate to the toolbar Step 2. Open the "Help" menu and click "View Logs" (see Figure 1) Step 3. Sort by "Date modified" so you're looking at the most recent logs at...
www.runemate.com
Click to expand...
This is occurring when every few hours. I've reinstalled runemate/runelite/legacy client. I never leave runemate running for more than 3-8 hours as that's my max bot time per day. Looks like a cloud flare issue from what I'm seeing in the logs. This didn't happen before the introduction of the SSO. Pressuring session cookies/affinity is potentially problematic.
 
W

watevs

Joined
Nov 11, 2022
Messages
15
Additional logs from when it occured a moment ago (client running for an hour)
 

Attachments

  • cuppa_corrupted_gauntlet_main_08062024_161918.log
    221.2 KB · Views: 0
  • vorkath_mate_main_08062024_125400.log
    884.1 KB · Views: 0
  • runemate_20240608_124224.log
    60.1 KB · Views: 0
  • runemate_20240608_124225.log
    2.4 KB · Views: 0
  • cuppa_corrupted_gauntlet_main_08062024_150100.log
    467.9 KB · Views: 0
W

watevs

Joined
Nov 11, 2022
Messages
15
33 mins later, same issue.
 

Attachments

  • runemate_20240608_124224.log
    101 KB · Views: 3
N

nachocheezuz

Joined
Jun 4, 2024
Messages
11
Bump .. has anyone fixed this issue in literally having the same one and getting double charged 0.14 cents each time it’s messing with calculation charts. Running zulrah bot currently.
 
3

360booty

Joined
Aug 16, 2024
Messages
1
Had this issue today. First time it happened and of course had to happen right after a new hour started on paid script.
 
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