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Resolved Client Crash after attempting to login to OSRS (Log)

killersloth

killersloth

Joined
Aug 30, 2015
Messages
61
Same thing happening to me, logging into OSRS.
Haven't used RM in a few days but it was working just fine before.
 
arbiter

arbiter

Mod Automation
Joined
Jul 26, 2013
Messages
3,044
Calling in the big guns @Cloud.
 
Managed to Teamviewer someone and get all the info. Login dialog pops up, RuneMate login is successfully completed, OSRS game client shows up fine. After game login it says "Loading... Please wait" on the top left and the whole application crashes, showing a Windows popup saying Java has crashed. Here are the Event Viewer logs:

Code: 
Faulting application name: java.exe, version: 8.0.650.17, time stamp: 0x56145db1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000024807a3
Faulting process id: 0x19d8
Faulting application start time: 0x01d10e6f285ef6aa
Faulting application path: C:\ProgramData\Oracle\Java\javapath\java.exe
Faulting module path: unknown
Report Id: 489edd34-6843-40b0-8c91-ade214d1803e
Faulting package full name:
Faulting package-relative application ID:

---

Fault bucket 120343168733, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: java.exe
P2: 8.0.650.17
P3: 56145db1
P4: StackHash_b4ee
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: PCH_3F
P9:
P10:

Attached files:
C:\Users\user\AppData\Local\Temp\WER9A0E.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_java.exe_34d672cc3dd1204c1ab557ea689e239fa97c3dc4_d471edae_198ac91d

Analysis symbol:
Rechecking for solution: 0
Report Id: 489edd34-6843-40b0-8c91-ade214d1803e
Report Status: 0
Hashed bucket: ddffcbbeadea67ad5ed2014f639dd7c1

---

Version=1
EventType=APPCRASH
EventTime=130901735472648168
ReportType=2
Consent=1
UploadTime=130901735473528244
ReportIdentifier=90faa8bc-7a62-11e5-9238-0024811d1e33
IntegratorReportIdentifier=489edd34-6843-40b0-8c91-ade214d1803e
NsAppName=java.exe
Response.BucketId=ddffcbbeadea67ad5ed2014f639dd7c1
Response.BucketTable=4
Response.LegacyBucketId=120343168733
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=java.exe
Sig[1].Name=Application Version
Sig[1].Value=8.0.650.17
Sig[2].Name=Application Timestamp
Sig[2].Value=56145db1
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_b4ee
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_3F
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10240.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=b4ee
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=b4ee5de6a2322745523997a782b35692
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=277e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=277e19c30fbd5f6bb531ec9e027c37c3
UI[2]=C:\ProgramData\Oracle\Java\javapath\java.exe
UI[3]=Java(TM) Platform SE binary has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\ProgramData\Oracle\Java\javapath\java.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\system32\sechost.dll
LoadedModule[7]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[8]=C:\WINDOWS\system32\USER32.dll
LoadedModule[9]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[10]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_f41f7b285750ef43\COMCTL32.dll
LoadedModule[11]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[12]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[13]=C:\Program Files\Java\jre1.8.0_65\bin\msvcr100.dll
LoadedModule[14]=C:\Program Files\Java\jre1.8.0_65\bin\server\jvm.dll
LoadedModule[15]=C:\WINDOWS\system32\PSAPI.DLL
LoadedModule[16]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[18]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[19]=C:\WINDOWS\system32\NSI.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[22]=C:\WINDOWS\system32\cfgmgr32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[24]=C:\Program Files\Java\jre1.8.0_65\bin\verify.dll
LoadedModule[25]=C:\Program Files\Java\jre1.8.0_65\bin\java.dll
LoadedModule[26]=C:\Program Files\Java\jre1.8.0_65\bin\zip.dll
LoadedModule[27]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[28]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[29]=C:\WINDOWS\system32\combase.dll
LoadedModule[30]=C:\WINDOWS\system32\shlwapi.dll
LoadedModule[31]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[32]=C:\WINDOWS\system32\shcore.dll
LoadedModule[33]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[34]=C:\WINDOWS\system32\profapi.dll
LoadedModule[35]=C:\Program Files\Java\jre1.8.0_65\bin\awt.dll
LoadedModule[36]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[37]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[38]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[39]=C:\Users\user\AppData\Local\Temp\TeamViewer\tv_x64.dll
LoadedModule[40]=C:\WINDOWS\system32\ole32.dll
LoadedModule[41]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[43]=C:\Program Files\Java\jre1.8.0_65\bin\net.dll
LoadedModule[44]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[45]=C:\Program Files\Java\jre1.8.0_65\bin\nio.dll
LoadedModule[46]=C:\Program Files\Java\jre1.8.0_65\bin\jawt.dll
LoadedModule[47]=C:\Program Files\Java\jre1.8.0_65\bin\msvcr120.dll
LoadedModule[48]=C:\Program Files\Java\jre1.8.0_65\bin\msvcp120.dll
LoadedModule[49]=C:\Program Files\Java\jre1.8.0_65\bin\prism_d3d.dll
LoadedModule[50]=C:\WINDOWS\system32\d3d9.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\aticfx64.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\atiu9p64.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\atiumd64.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\atiumd6a.dll
LoadedModule[55]=C:\Program Files\Java\jre1.8.0_65\bin\glass.dll
LoadedModule[56]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[57]=C:\Program Files\Java\jre1.8.0_65\bin\javafx_font.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\dwrite.dll
LoadedModule[59]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\cryptsp.dll
LoadedModule[63]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[65]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[66]=C:\WINDOWS\system32\d2d1.dll
LoadedModule[67]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[68]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[69]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[70]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[71]=C:\WINDOWS\system32\USERENV.dll
LoadedModule[72]=C:\Program Files\Common Files\Microsoft Shared\Ink\rtscom.dll
LoadedModule[73]=C:\Program Files\Java\jre1.8.0_65\bin\sunec.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[75]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[76]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[77]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[78]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[79]=C:\Windows\System32\rasadhlp.dll
LoadedModule[80]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[81]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[82]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[83]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[84]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[85]=C:\Program Files\Java\jre1.8.0_65\bin\prism_common.dll
LoadedModule[86]=C:\Program Files\Java\jre1.8.0_65\bin\fontmanager.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\icm32.dll
LoadedModule[89]=C:\Program Files\Java\jre1.8.0_65\bin\management.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\D3D10Warp.dll
LoadedModule[91]=C:\Program Files\Java\jre1.8.0_65\bin\dcpr.dll
LoadedModule[92]=C:\Program Files\Java\jre1.8.0_65\bin\t2k.dll
LoadedModule[93]=C:\Program Files\Java\jre1.8.0_65\bin\jsound.dll
LoadedModule[94]=C:\Program Files\Java\jre1.8.0_65\bin\jsoundds.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\DSOUND.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\MMDevAPI.DLL
LoadedModule[97]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[99]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[102]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[103]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[104]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[105]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[106]=C:\Program Files\Java\jre1.8.0_65\bin\jpeg.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Java(TM) Platform SE binary
AppPath=C:\ProgramData\Oracle\Java\javapath\java.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=B83E0FFFC973469340275FB99F876701

Anything @Cloud? Interestingly there was no hs_err_pid.log file created. :/
 
killersloth

killersloth

Joined
Aug 30, 2015
Messages
61
I had deleted jagex caches once already before posting, but the issue persisted.
Upon deleting the caches a second time it loaded up after login without crashing java. Not sure what was wrong still...
 
T

themadtbagger

Joined
Oct 8, 2015
Messages
18
I still have the issue, but I haven't tried to run away from crowds before starting the client. Let me try that and I'll get back to you.
 
TheMadTbaggeR said:
I still have the issue, but I haven't tried to run away from crowds before starting the client. Let me try that and I'll get back to you.
Click to expand...
The thing is, I'm using OSBuddy and it's working fine in every area, and since that probably uses around the same amount of power that Runemate does, I don't think this problem is happening because of a lack of resources.
 
TheMadTbaggeR said:
I still have the issue, but I haven't tried to run away from crowds before starting the client. Let me try that and I'll get back to you.
 

The thing is, I'm using OSBuddy and it's working fine in every area, and since that probably uses around the same amount of power that Runemate does, I don't think this problem is happening because of a lack of resources.
Click to expand...
Running away from crowded areas does help.
 
oh gawd

oh gawd

Joined
Sep 25, 2015
Messages
8
Okay this is absolutely confusing. I have the same problem. I use to be able to run 3 runemate bots at once, then it went down to 2, and now I can only run 1 bot. The others just show the java crash.




UPDATE!!! For those still having this problem.
Clear Java Cache
Clear Runescape Cache
Right click OSRS Client (Not Runemate) Run Compatibility as Windows 7.
Clear IE/Google Chrome/Mozilla Firefox Browsing data/cache and all that.

Try to run bot again after.
 
Last edited:
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