[4dr]

Hi, I'm dealing with some wierd problem. I just got my Bot author title and wanted to bot a litle bit. I bought hours, in my services it shows that I have +750hrs. I can run easly my bots on my home computer but on my vps it says that i have reached the limit of botting hours . Anyone had this problem before?


Thanks for answers

 

[snufalufugus]

Pretty sure it doesnt or inaccurately tracks hours used in dev mode.

See below

 

[savior]

Usage gets summarized from all the machines in your network. What probably happens is that another runemate user has a VPS from the same provider which would mean your usages would get combined.

 

[4dr]

Ok That's the probably problem, I had no idea they will combine. Thanks for resolving @Savior.

 

[american express]

Ok That's the probably problem, I had no idea they will combine. Thanks for resolving @Savior.

Tutorial - Billing and Payment FAQ

Why are my hours disappearing so quickly? I haven't used that many hours?
You are likely on a shared network or using a VPN where someone else on your network has used up the hours. If this is the case you should speak to your service provider and ask them to give each connecting user a unique public IP address.


My brother/sister/other uses RuneMate in my house, will our hours combine?
Yes. Hours used across multiple RuneMate accounts from the same IP address will combine. EG: Account001 uses 10 hours on a Monday; these 10 hours will also show up on Account002's usage history for Monday.