[dpstallion]

So, basically, I just started using this client last month. I used the 200 free hours, then purchased more when I was satisfied with the client (forget the exact amount, I think I bought like 300 then 500? I can't seem to find a receipt for that, only receipt I can find is for credits). Now, I just went on a trip for 2 weeks, and didn't play at all (or bot lol), and when I came home, I just bought 300 more hours (yesterday). Went to use it today and it said I had already used my 300 hours (314 to be exact) when I've only actually used 29 hours. Not sure how to resolve this, really hoping I don't have to spend more just to use something I already paid for. Thanks in advance.

 

[wet rag]

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[dpstallion]

But that doesn't show the amount I purchased last month

 

[wet rag]

But that doesn't show the amount I purchased last month

That means your payment expired along with those hours. Thats the answer to your problem.

 

[dpstallion]

That means your payment expired along with those hours. Thats the answer to your problem.

But I just bought 300 hours yesterday and it says I've used 314 when I only used 29... So if they truly did expire, that's fine, but should it not start at 0, and not 285? lol