[gilies]

Somehow whilist running Prime Crabber pro ive ended up in varrock, minus A granite hammer& about 12m Cash missing. Not saying the script caused it but just a bit of a weird thing to have happen.

 

[american express]

Did this happen during your session, ie: the bot was still running? If so, post your log files for that session. Or was your account logged off and the next time you logged in the above had occurred?


I am posting below the same information I do every time this topic comes up to help clarify the situation:

• Are you sure you haven't used an easy to guess username/password combination?
• Or that you're using a combination that has been leaked from an external database breach?
• Or you downloaded a gold generator or similar program?
• Clicked on any suspicious URLs from Twitch streams etc?

There is NO way RuneMate would hack you for your gold/items. We would not risk our entire reputation over the small amount of gold/items any user would have.

Furthermore, from the moment you enter your username/password combination in to the client, the information is immediately encrypted and impossible for anyone to read and use.

Bot Authors do not have access to your username or password. The only person who does is YOU.

There have been many accusations of this over the years and almost every single time without fail the user has later determined the fault occurred elsewhere.

Individual bots do not have access to credentials of any sort. In addition, every line of every version of every bot is reviewed by a proprietary scanner for malicious code and manually by a Staff member.

Regarding your computer, I suggest running a scan using Windows Defender and Malware Bytes and taking any recommended actions.


To summarise and make it extremely clear, RuneMate did not hack you and steal your items.

 

[brandonlee]

i wish i had 12m cash that could go missing

 

[gilies]

Did this happen during your session, ie: the bot was still running? If so, post your log files for that session. Or was your account logged off and the next time you logged in the above had occurred?


I am posting below the same information I do every time this topic comes up to help clarify the situation:

• Are you sure you haven't used an easy to guess username/password combination?
• Or that you're using a combination that has been leaked from an external database breach?
• Or you downloaded a gold generator or similar program?
• Clicked on any suspicious URLs from Twitch streams etc?

There is NO way RuneMate would hack you for your gold/items. We would not risk our entire reputation over the small amount of gold/items any user would have.

Furthermore, from the moment you enter your username/password combination in to the client, the information is immediately encrypted and impossible for anyone to read and use.

Bot Authors do not have access to your username or password. The only person who does is YOU.

There have been many accusations of this over the years and almost every single time without fail the user has later determined the fault occurred elsewhere.

Individual bots do not have access to credentials of any sort. In addition, every line of every version of every bot is reviewed by a proprietary scanner for malicious code and manually by a Staff member.

Regarding your computer, I suggest running a scan using Windows Defender and Malware Bytes and taking any recommended actions.


To summarise and make it extremely clear, RuneMate did not hack you and steal your items.

Im aware, and I fully trust the site & people running it, just thought i'd let you know anyhow; Was running an active instance when the event happened;

This is the log; You can see at the bottem it is somehow in varrock continuously failing to route walk
Uploadfiles.io - Prime Crabber 12-02 19-41-57.log

 

[american express]

Im aware, and I fully trust the site & people running it, just thought i'd let you know anyhow; Was running an active instance when the event happened;

This is the log; You can see at the bottem it is somehow in varrock continuously failing to route walk
Uploadfiles.io - Prime Crabber 12-02 19-41-57.log

@RobinPC

 

[jhinn]

Hit me up in PM and we will sort this out. Like @American Express mentioned, we would never risk our reputation for a few million gold.

 

[gilies]

Hit me up in PM and we will sort this out. Like @American Express mentioned, we would never risk our reputation for a few million gold.

Im sure it wasn't the site; just curious to see if we could find out what happened