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Resolved Anti-virus has detected a problem

Joined
Jun 4, 2017
Messages
1
Hi,

So my Anti-virus has started detecting a "IDP.ARES.generic" virus. This therefore stops my client from running as well as having to reinstall a few times due to my anti virus continually uninstalling runemate. Help?!
 
Joined
Feb 18, 2017
Messages
176
What kind of antivirus you got? virustotal only got 1/52 detected and I have had no problems at all with the client. Just exempt the file from your antivirus.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,224
This is a false positive. RuneMate is safe.

Please post the name and version of your anti-virus.

Whitelist RuneMate in your anti-virus so you can run it.
 
Joined
Dec 8, 2015
Messages
6
I am also facing difficulties, I cant' download the client. Even if i remove from quarantine it continues to get blocked.

I get the following risk "WS.Reputation.1" form Symantec.

Please contact anti-virus provider and solve the issue. Thank you very much!
 
easily triggered ✌
Joined
Dec 31, 2015
Messages
4,585
I am also facing difficulties, I cant' download the client. Even if i remove from quarantine it continues to get blocked.

I get the following risk "WS.Reputation.1" form Symantec.

Please contact anti-virus provider and solve the issue. Thank you very much!
Well your first problem is you're using an AV that hasnt been update since 2005
 
Superior All Knowing Person!
Joined
Oct 9, 2016
Messages
642
Disable your AV, download RM, install it, and then make the exception in your AV..

or even better;
get a new AV. :p
 
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