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Resolved accounts stolen

Joined
Mar 14, 2018
Messages
3
hi my account has been stolen by one of your bots i have never changed my passwords on any of my accounts and someone stole my main account and took all of the money i had on my other accounts. this is the kind of service that y'all offer? i know someone stole it because it was online the other day and when i asked who is this they responded in Spanish and logged off and when i signed on to my other accounts any valuables that i had on them witch was probably around 60m and the account that he stole had about 100m and was my main and i know it had to be you client because there was now way anyone could of got all of my emails usernames and passwords.
 
Joined
Nov 2, 2015
Messages
302
hi my account has been stolen by one of your bots i have never changed my passwords on any of my accounts and someone stole my main account and took all of the money i had on my other accounts. this is the kind of service that y'all offer? i know someone stole it because it was online the other day and when i asked who is this they responded in Spanish and logged off and when i signed on to my other accounts any valuables that i had on them witch was probably around 60m and the account that he stole had about 100m and was my main and i know it had to be you client because there was now way anyone could of got all of my emails usernames and passwords.
The bots never come in contact with your accounts username or password. Every bot is checked and double checked by various admins for malicious code. Runemate itself requires 2 step verification so we can assume your password was not lost via runemate. You had it stolen by a friend, fell for a phishing attack, were clumsy with your password, have a virus, or used other botting clients.
 
Joined
Mar 14, 2018
Messages
3
like how you quick to blame me when i don't even know anyone who plays this game anymore, also they wouldn't of known my 4 accounts with all different emails and passwords. so the answer to your statement blaming me is no you are wrong there is something wrong with this bot or at least someone that has the power to get information from site or the client.
 
also some of my emails i used are completely made up just for rs so there is no possible way that someone could figure out and get all my account info 4 different account 4 different emails 4 different passwords. and your bot site is the only one i used lmao
 
so you might wanna looks at the bot creators because somehow they got my account info off my client. i don't know if they could access my account through the client or if they just got my info and used it where ever.
 
Joined
Nov 2, 2015
Messages
302
like how you quick to blame me when i don't even know anyone who plays this game anymore, also they wouldn't of known my 4 accounts with all different emails and passwords. so the answer to your statement blaming me is no you are wrong there is something wrong with this bot or at least someone that has the power to get information from site or the client.
 
also some of my emails i used are completely made up just for rs so there is no possible way that someone could figure out and get all my account info 4 different account 4 different emails 4 different passwords. and your bot site is the only one i used lmao
 
so you might wanna looks at the bot creators because somehow they got my account info off my client. i don't know if they could access my account through the client or if they just got my info and used it where ever.
There is absolutely no way anyone got your password from a runemate bot. That is a fact.

If you don't know anyone that plays the game it is possible you fell for a phishing scam, Phishing websites and suspicious emails .

At this point it is more likely a Jagex employee stole your account than Runemate. Jagex moderator fired for stealing 45 billion coins from Old School Runescape player (Updated) | PC Gamer
 
Joined
Mar 18, 2018
Messages
27
like how you quick to blame me when i don't even know anyone who plays this game anymore, also they wouldn't of known my 4 accounts with all different emails and passwords. so the answer to your statement blaming me is no you are wrong there is something wrong with this bot or at least someone that has the power to get information from site or the client.
 
also some of my emails i used are completely made up just for rs so there is no possible way that someone could figure out and get all my account info 4 different account 4 different emails 4 different passwords. and your bot site is the only one i used lmao
 
so you might wanna looks at the bot creators because somehow they got my account info off my client. i don't know if they could access my account through the client or if they just got my info and used it where ever.


You don't seem to understand what he's saying. It is near impossible that runemate was the source of your passwords stolen for many reasons but I will list them out for you:

1- Any bot that gets listed on the store has been checked multiple times by many different people. If any bot dev makes an update, it gets reviewed. As a Java dev myself, I can promise you that the people who check these scripts are smart enough to recognize anything that would potentially "steal" any of your info. In fact, none of the bots have access to your login/password. This is handled by runemate itself, not the bots.

2- Runemate requires multiple methods of 2FA in order to login. On both client and website. They would need access to your email address withion 15 minutes of hacking you, which I would stake my whole career on, did not happen.

3- You had ~160m stolen. That's a drop in the bucket my friend. No one is seeking to hack you for maybe $70 worth of gold, it just isn't worth it.

4- You made a point that they were speaking spanish. What does this have to do with anything. Most of the devs for runemate are based out of US/CA/EU.

I am willing to bet that your email that runescape is associated with was compromised and that they took advantage of it. In fact, I am so confident in this that you could literally contact your email provider and ask them if anyone read a message from jagex outside of your IP. Any half decent provider will have an SMTP server capable of checking this.
 
Joined
Nov 27, 2018
Messages
13
Jagex Moderator fired for stealing 45B? Good lord.. and they also say they have no access to getting your password either tho.
 
Joined
Nov 2, 2015
Messages
302
Jagex Moderator fired for stealing 45B? Good lord.. and they also say they have no access to getting your password either tho.
He didn't recover their password. He recovered the accounts via knowing the recovery information and questions. Yeah pretty shadey of Jagex to have those in access of a jr dev.
 
Joined
Nov 27, 2018
Messages
13
hmmm, you would think that information would still be made confident. Thats really shadey indeed
 
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