[cas249]

when i create an account it sometimes get locked but today i had 3 accounts getting locked back to back so rip bonds. what can cause this?

 

[savior]

Locked or banned? There is a difference

 

[cas249]

Locked or banned? There is a difference

locked
account will dc and then it says gotta recover via email or support but i never get an email so rip

 

[savior]

locked
account will dc and then it says gotta recover via email or support but i never get an email so rip

Weird. Accounts being locked is the result of jagex detecting unusual account activity, such as logging in from more than one ip too frequently. They get locked for your own security so only you can recover them with your email, have you tried re-sending the recovery email?

 

[s4mir]

Did you buy the accounts? It happened to me after buying 10 old lvl 3 accounts. All 10 got locked

 

[cas249]

Weird. Accounts being locked is the result of jagex detecting unusual account activity, such as logging in from more than one ip too frequently. They get locked for your own security so only you can recover them with your email, have you tried re-sending the recovery email?

there is no option for that
 

Did you buy the accounts? It happened to me after buying 10 old lvl 3 accounts. All 10 got locked

made them myself
only thing i can think of that could cause it that i make the accounts on another pc via chrome remote desktop so that maybe jagex detects weird mouse behaviour because of that? idk

 

[s4mir]

there is no option for that
 

made them myself
only thing i can think of that could cause it that i make the accounts on another pc via chrome remote desktop so that maybe jagex detects weird mouse behaviour because of that? idk

Accounts do not get locked because of weird mouse behaviour. The only reason an account could get locked is if Jagex detects suspicious behaviour (hacked/sold accounts). Make an appeal from the IP you made the accounts from and you should have them back.

 

[cas249]

Accounts do not get locked because of weird mouse behaviour. The only reason an account could get locked is if Jagex detects suspicious behaviour (hacked/sold accounts). Make an appeal from the IP you made the accounts from and you should have them back.

but the accounts are freshly made so how can it be hacked or sold. and idk if i wanna appeal and make jagex look into my ip n shit
edit: could it maybe be that im using temp emails?

 

[s4mir]

but the accounts are freshly made so how can it be hacked or sold. and idk if i wanna appeal and make jagex look into my ip n shit
edit: could it maybe be that im using temp emails?

Dude I was in the same situation 2 years ago and I got an answer from Jagex that the only reason a account would be locked is if there's suspicious behaviour on the account, so probably yes

 

[puppygirl]

edit: could it maybe be that im using temp emails?

nope.