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Are you 100% sure you never set up an app authenticator? Didn't listen to the very scary message and don't have your backup codes?

RuneLite patching should be fixed in v4.0.4. Please restart to upgrade and try again.

This should be fixed. Please update and try with RuneMate v4.0.4.

Check your computer clock. It is incorrect and that is preventing login. Please set it to the correct time.

Sorry I need logs with version 4.0.4 now. Thanks for those though.

We just released an update that should fix "RuneMate has lost communications with its bridge to RuneScape." Please update and try it out. Anyone experiencing this issue should verify they are running on 4.0.4 by going from the main menu > Help > About. If it does not show 4.0.4, then simply...

Please update your computer's clock to be correct. It is reporting the incorrect time.

Uninstall RuneMate from your computer, redownload from www.runemate.com, and reinstall.

We have changed some settings that should help with this. Please try again. If the problem continues, please verify the reliability of your internet connection and feel free to post again.

Windows has not supported 32-bit since 2020, so if you are still on that architecture you may want to look into switching. RuneMate does not support it either. Source: Minimum hardware requirements

@Party perhaps we should prompt the user to specify the RuneLite folder if we can't automatically find it in the standard location, especially when user manually asks for the patch. Tracking @ Support RuneLite patching with non-standard installation location (#357) · Issues · RuneMate /...

Second payment cleared three hours after your third post in this thread. As is always the case, the account upgrade will be automatically applied when the payment has cleared from PayPal. This is usually an immediate process, but not always and is at the sole discretion of PayPal. In other...

@troykustron Can you post a screenshot of what you're seeing when you attempt to buy from Australia? If it contains any private information, feel free to send me a private message.

@Party we should revisit fixing support for dark mode.

@Party RE: dark mode

You're just not entering the correct account credentials. Check caps lock, maybe copy paste it in, the usual stuff. If it's still not working you can always reset your password @ Lost Password | Community | RuneMate.

Fixed! Just restart RuneMate to get the new update.

Fixed! Just restart RuneMate to get the new update.

We just pushed out an update that should hopefully address this. Please restart RuneMate and let us know if the problem persists. Thanks for the report and your patience. :)

The fix is to just uninstall RuneMate from Control Panel in Windows and then reinstall from the latest installer on Download | RuneMate.