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Bug Wallet funds are deducted incorrectly

M

mongoosefox

Joined
Mar 17, 2023
Messages
2
Hi,

I would like to inform you that funds from my wallet are being debited much faster than they should. Is it possible to take a closer look at this and post screenshots on the forum or will I be transferred to the support department?

Beautiful day!
 
cuppajava

cuppajava

cuppa.drink(java);
Joined
Mar 13, 2018
Messages
7,091
MongooseFox said:
Hi,

I would like to inform you that funds from my wallet are being debited much faster than they should. Is it possible to take a closer look at this and post screenshots on the forum or will I be transferred to the support department?

Beautiful day!
Click to expand...
Just to clarify, the way Runemate works is that it charges when the bot is started and each subsequent hour. So it's recommended to test using the lite version of a bot (in case it gives you any trouble), and avoid stopping/restarting a bot soon after starting.

If a bot is giving you trouble and you'd like a refund, you can contact the bot author or post on the bot's discussion thread requesting the refund.
 
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