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Resolved taking my credits

Joined
Jan 21, 2019
Messages
3
hello the bot i am trying to use procrabber keeps taking my money when i start it but the bot only works for a few minutes i have already spent $1.00 on the bot in last hour. i would like some credits back that i lost
 
Joined
Jan 23, 2019
Messages
52
hello the bot i am trying to use procrabber keeps taking my money when i start it but the bot only works for a few minutes i have already spent $1.00 on the bot in last hour. i would like some credits back that i lost

The bot counts for one hour once you start it. If the bot stops working due to a defect then you will be refunded. You should always check your timer to check when to stop the bot. The start of every hour of botting will be billed.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,216
The bot counts for one hour once you start it. If the bot stops working due to a defect then you will be refunded. You should always check your timer to check when to stop the bot. The start of every hour of botting will be billed.

This^

Also see: Tutorial - Wallet and Premium Bots FAQ

Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
 
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