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Bug supporter ran out 2 week early

Joined
Nov 2, 2015
Messages
16
purchased supporter 2 weeks ago
cvnvd2
this is the screenshot of the paypal transaction and today i tried starting my bots and i got a message saying i have a limit of 2 instances when i paid 4$ for supporter to run 4 bots for a month

e99321e1bc894975a82c008f38c5189d.png
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
If Edward didn't refund and he is still a Supporter according to the forums, it might be wise to suggest that a client bug has occurred. Could you please retry again @Edward182?
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
lol im not disputing, arbiter just asked me to confirm if i got the refund and i didnt so im waiting for a response back and im gonna upgrade again

Deleted his post to stay on topic. Please try what I've suggested above.
 
Mod Automation
Joined
Jul 26, 2013
Messages
3,044
Looks like it's been re-instated. Must've been a temporary PayPal hold on the transaction.
 
Mod Automation
Joined
Jul 26, 2013
Messages
3,044
i just re purchased 4$ isnt a issue for me its just that if this keeps happening constantly
It won't, and I'll personally rectify it if it does. Thank you for your understanding, but I can investigate further if you want.
 
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