[nh edge21]

my os buddy account says ive used my hours up so i paid 4$ to get more hours but instead it still says the limit was reached.. cant run the bot been having this issue for an 1 hour now

 

[puppygirl]

my os buddy account says ive used my hours up so i paid 4$ to get more hours but instead it still says the limit was reached.. cant run the bot been having this issue for an 1 hour now

Tutorial - Billing and Payment FAQ

"
How do I check my monthly hours allowance?
Visit: Log in | Community | RuneMate to view your current upgrade, hours used and hours remaining.


Hour System:
The hour system works on a 30 day period. If you are a free user, you are able to bot up to a maximum of 200 hours in one single 30 day period. You can view your current hours usage here, by filtering by "Last 30 Days" Log in | Community | RuneMate

Bot hours don't just "reset" at a given time. Your remaining hours are calculated by subtracting the hours you've used in the last 30 days from the total hours that you bought. Here's an example:

Let's say today is October 1st, and you buy 3000 hours. Let's say that you use 100 hours every day. On October 31st (30 days later), you run out of hours, so you can't bot anymore. On the next day (November 1st), you'll regain the hours that you used 30 days ago (October 1st's hours), meaning that you'll have another 100 hours to bot with. The day after that you'll regain the hours you used on October 2nd, giving you another 100 hours, etc."

 

[american express]

Do you bot on a shared network?

Do you use a VPN?

Do you have family members/housemates who also use RuneMate?