- Joined
- Nov 15, 2018
- Messages
- 2
- Thread Author
- #1
hello, i'm a new user and have been using for about two weeks.
two days ago i tried to launch my client and since haven't been able to launch runemate at all.
It will give me a mouse loading circle and then nothing will open.
I decided to open my task manager and see if it was even listed as a process or a task, after clicked to launch
runemate only showed on the process list for about 3 seconds then disappears, nothing on the task.
it was running without error fine two days ago, and i haven't changed anything on my pc to make it not run now.
i have tried uninstalling and reinstalling.
i have tried uninstalling and clearing my cache then reinstalling.
even uninstalled and reinstalled the rs launcher i was using with runemate.
nothing i do seems to work, and i see similar issues online but nothing exactly like whats happening to me
the client wont even boot, no error message or anything.
i cant get to even the login screen on the client because it's not launching at all.
anyone have any insight?
or am i doomed to hang up runemate before i get started with it.
i have an older pc that was given to me here are the specs:
1.
System Information
------------------
Time of this report: 11/24/2018, 00:03:16
Machine name:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP EliteBook 8460p
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8142MB RAM
Page File: 2171MB used, 14111MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
2.java version 8 update 191 (build 1.8.0_191-b12)
3. the runemate log files, i'm not sure how to access these since i cannot launch the program.
two days ago i tried to launch my client and since haven't been able to launch runemate at all.
It will give me a mouse loading circle and then nothing will open.
I decided to open my task manager and see if it was even listed as a process or a task, after clicked to launch
runemate only showed on the process list for about 3 seconds then disappears, nothing on the task.
it was running without error fine two days ago, and i haven't changed anything on my pc to make it not run now.
i have tried uninstalling and reinstalling.
i have tried uninstalling and clearing my cache then reinstalling.
even uninstalled and reinstalled the rs launcher i was using with runemate.
nothing i do seems to work, and i see similar issues online but nothing exactly like whats happening to me
the client wont even boot, no error message or anything.
i cant get to even the login screen on the client because it's not launching at all.
anyone have any insight?
or am i doomed to hang up runemate before i get started with it.
i have an older pc that was given to me here are the specs:
1.
System Information
------------------
Time of this report: 11/24/2018, 00:03:16
Machine name:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP EliteBook 8460p
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8142MB RAM
Page File: 2171MB used, 14111MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
2.java version 8 update 191 (build 1.8.0_191-b12)
3. the runemate log files, i'm not sure how to access these since i cannot launch the program.
