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Resolved Purchased Credits but not updated?

Joined
Jan 2, 2021
Messages
2
Hi i've purchased $5 worth yesterday but didn't get them credited, i've purchased an addition $10 worth this morning and they got credited instantly, can someone help?
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,222
The upgrade system (credits and/or supporter status) is completely automated. If you have not received your upgrade, it is because RuneMate has not received your money.

Check with your bank and/or PayPal for why the first payment didn't go through. It could be that it has been delayed by your bank or PayPal, yet for some reason the second one went through.
 
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