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Resolved Paid for $5 credit not received my hours in balance :(

Joined
Feb 20, 2019
Messages
21
Proof of payment in attachment

Sadly not in showing in balance, unsure why it's like this as usually, I get my credit instantly

Please help

Much love to all staff and members who use this kick-ass site + botting platform <3
 
@American Express
 

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RuneMate Staff
Joined
Oct 2, 2015
Messages
3,222
The credit and payment system is fully automated, once we receive payment your account is upgraded instantly.

If you haven't received your upgrade(s) it means we have received your payment. This can be due to issues at your bank or PayPal's end, holding the payment from completely processing.

Please get in touch with your bank and/or PayPal to query why the payment has not successfully been transferred to the seller (RuneMate).
 
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