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Paid for 300 hours, and at 208 hours it tells me i have used my hours?

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Aug 26, 2018
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I paid for supporter so i could get 300 hours a month. Im currently at 208 hours and when i launch anything besides prime nmz it tells me i have used my 200 hours, even though i paid for supporter, which would get me 300 hours, right?
 
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Jul 26, 2013
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What does the Services page say for you? If you only upgraded for $2 then your total is not raised.
 
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