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Question Paid $3x2 but can only run 3 instances.

Joined
Feb 15, 2015
Messages
115
So yesterday I made the mistake of paying $3 two times instead of paying $6 one time for supporter status.

I have got the hours I paid for but I am still only able to run 3 instances even though i paid $6 total.

Is there a way to fix this or do I have to pay another $6 to be able to run 6 instances? I have already tried restarting the client and the computer multiple times.

Thanks!
 
Joined
Sep 22, 2015
Messages
1,610
You oay 2$ for supporter status, the next $$ is for instances, so if you paid 3$, you get supporter + 1 more instance, if you buy for 5$ you get 3 more instances etc
 
Joined
Feb 15, 2015
Messages
115
You oay 2$ for supporter status, the next $$ is for instances, so if you paid 3$, you get supporter + 1 more instance, if you buy for 5$ you get 3 more instances etc

That explain some. Then I should be able to run 4 instances but now I am able to run 5. Weird.
 
Java Warlord
Joined
Nov 17, 2014
Messages
4,906
What qverkk said is a bit confusing. When you paid 2x $3, you paid a total of $6, which results in a total allowance of 6 simultaneous instances. 2 are free anyway, so you gained +4 instances, that's what qverkk was trying to say.

@Party looks like there is something wrong here? The payments were made yesterday so they haven't expired yet.

@DaAlmyte the only thing I could imagine being wrong is that one of the payments didn't go through yet. Check PayPal again to make sure they are both completed.
 
Joined
Feb 15, 2015
Messages
115
What qverkk said is a bit confusing. When you paid 2x $3, you paid a total of $6, which results in a total allowance of 6 simultaneous instances. 2 are free anyway, so you gained +4 instances, that's what qverkk was trying to say.

@Party looks like there is something wrong here? The payments were made yesterday so they haven't expired yet.

@DaAlmyte the only thing I could imagine being wrong is that one of the payments didn't go through yet. Check PayPal again to make sure they are both completed.

Thanks for your answer. Both my payments have been accepted.
 
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