[jonobro1993]

I've attached a screenshot i've taken just now.

I've also attached the latest log.

I've been charged from 4am to 1pm, where I wasn't even using runemate.

9 hours * 3 instances * $0.1 = $2.7

Could you please look into this, and reimburse me for this amount?

 

[american express]

If only there were a FAQ covering exactly this topic and what to do...oh wait...

Tutorial - Wallet and Premium Bots FAQ

Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.