[imbender]

Hello,

I have had my client crash a few times doing the same thing while botting. Basically, I get my bot running with Runemate and everything is running smoothly. So I unplug my monitor and plugin in a different computer. I've noticed that when I do this the OSRS client crashes and interrupts my bot.
I've been charged a few times for an hour just after setting up my bot.

If possible I would like to get a refund for a few hours. I am new and loving the service.

 

[american express]

Please refer to the following guide on premium bot credits and refunds: Tutorial - Wallet and Premium Bots FAQ

Why am I charged every time I start an instance?
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.