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Resolved new charicter. services claming I have played 10 hr already

Joined
Aug 10, 2018
Messages
2
Hi

I just started playing with this bot program and it's saying I have played 10hr's. I havent played 1 minit.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,245
Why are there a total of 3x RuneMate accounts on your IP address, all with similar usernames?

Creating multiple RuneMate accounts in an attempt to get around the hours limit will not work and is against our rules.

Read: Tutorial - Billing and Payment FAQ

My brother/sister/other uses RuneMate in my house, will our hours combine?
Yes. Hours used across multiple RuneMate accounts from the same IP address will combine. EG: Account001 uses 10 hours on a Monday; these 10 hours will also show up on Account002's usage history for Monday.


Why are my hours disappearing so quickly? I haven't used that many hours?
You are likely on a shared network or using a VPN where someone else on your network has used up the hours. If this is the case you should speak to your service provider and ask them to give each connecting user a unique public IP address.
 
Joined
Aug 10, 2018
Messages
2
I did get the idea to play the osrs with bot from my brother. I also use a vpn. I thout my vpn wuld protect my ip identity. If I buy upgreads does that mean my brother is going to have acses to my upgreads also ?
 
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