- Thread Author
- #1
Hi RuneMate community and staff,
I hope you're all doing well! I'm reaching out because I'm having trouble canceling my $2/month subscription. I’ve been charged for over 6 months without using the service atp, and I’d really like to stop the recurring payments.
I’ve checked my PayPal account, but I can’t find the subscription listed under automatic payments or anywhere else. I’ve read that canceling through PayPal is the way to go, but since I’m not seeing it there, I’m a bit stuck. I've also checked my credit cards, but I still get a monthly email for purchasing. Could someone please guide me on what to do next? Maybe I’m missing something, or there’s another way to cancel directly through RuneMate?
Any help would be greatly appreciated, and I’d love to resolve this smoothly. Thanks so much for your time and support!
I hope you're all doing well! I'm reaching out because I'm having trouble canceling my $2/month subscription. I’ve been charged for over 6 months without using the service atp, and I’d really like to stop the recurring payments.
I’ve checked my PayPal account, but I can’t find the subscription listed under automatic payments or anywhere else. I’ve read that canceling through PayPal is the way to go, but since I’m not seeing it there, I’m a bit stuck. I've also checked my credit cards, but I still get a monthly email for purchasing. Could someone please guide me on what to do next? Maybe I’m missing something, or there’s another way to cancel directly through RuneMate?
Any help would be greatly appreciated, and I’d love to resolve this smoothly. Thanks so much for your time and support!
