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Resolved money taken from wallet in error

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Joined
Jan 23, 2021
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2
Hi,

I ran Construction bot for about an hour to test it last night and it's taken 12 hours worth from my wallet, help?

Thanks
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,217
Tutorial - Wallet and Premium Bots FAQ


Why am I charged every time I start an instance?
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
 
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