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Money Taken From Bank

Joined
Nov 30, 2018
Messages
49
I ran a bot overnight and when I woke up I was in Lumbridge, I didn't think anything of it but later when I logged on and went to the bank all of my money was gone. I am not really sure who has access to passwords from using the bots.

Has this happened to anyone else?
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,222
Sorry to hear but this wasn't due to RuneMate.

I am posting below the same information I do every time this topic comes up to help clarify the situation:

  • Are you sure you haven't used an easy to guess username/password combination?
  • Or that you're using a combination that has been leaked from an external database breach?
  • Or you downloaded a gold generator or similar program?
  • Clicked on any suspicious URLs from Twitch streams etc?

There is NO way RuneMate would hack you for your gold/items. We would not risk our entire reputation over the small amount of gold/items any user would have.

Furthermore, from the moment you enter your username/password combination in to the client, the information is immediately encrypted and impossible for anyone to read and use.

Bot Authors do not have access to your username or password. The only person who does is YOU.

There have been many accusations of this over the years and almost every single time without fail the user has later determined the fault occurred elsewhere.

Individual bots do not have access to credentials of any sort. In addition, every line of every version of every bot is reviewed by a proprietary scanner for malicious code and manually by a Staff member.

Regarding your computer, I suggest running a scan using Windows Defender and Malware Bytes and taking any recommended actions.


To summarise and make it extremely clear, RuneMate did not hack you and steal your items.
 
Joined
Nov 30, 2018
Messages
49
Thanks for the info and clearing that up. I was curious about where the info I type into RuneMate goes. I do believe my own lack of security and a shitty password is to blame.
 
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