[kaiser]

Hello, I made a payment of $ 38 a few days ago and now the runemate says that you already consume the 200 free hrs, what happened?

 

[american express]

When did you purchase the hours?

All purchases are automatic, meaning if your account has not been credited the hours your payment is still processing.

Please check with your bank/PayPal as to why it hasn't processed fully.

 

[kaiser]

My payment was processed without problems, and it was already in my accounts. suddenly it came out that I had already consumed 200 hours to update my account, but I bought 3200