Welcome!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

Sign up now!

Resolved Logging in fails at two-step verification

Status
Not open for further replies.
Joined
May 6, 2015
Messages
38
Hey,

So I tried to login and then the client asked for the two-step verification. Then I fill this in, but when clicking on 'Log in' at this point does not do the job and I get stuck at this. The question to fill in the two-step verification changes into: The two-step verification value could not be confirmed. Please try again.

Note that the logs don't show anything special:
Code:
[Debug] Java Home: c:\program files (x86)\java\jre1.8.0_181
[Debug] Java Version: 1.8.0_181 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.95.11
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\chris\jagexcache is a cache root according to the registry.

What have I tried:
-restarting client
-reinstalling runemate

I hope someone can help me with this :).
Thanks in advance,
chris
 
Community Manager
Joined
Apr 7, 2015
Messages
1,397
Hey,

So I tried to login and then the client asked for the two-step verification. Then I fill this in, but when clicking on 'Log in' at this point does not do the job and I get stuck at this. The question to fill in the two-step verification changes into: The two-step verification value could not be confirmed. Please try again.

Note that the logs don't show anything special:
Code:
[Debug] Java Home: c:\program files (x86)\java\jre1.8.0_181
[Debug] Java Version: 1.8.0_181 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.95.11
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\chris\jagexcache is a cache root according to the registry.

What have I tried:
-restarting client
-reinstalling runemate

I hope someone can help me with this :).
Thanks in advance,
chris
Could you try removing and then re-adding 2 step onto your account?
 
Status
Not open for further replies.
Top